IT Support Specialist
Há 4 dias
About Consort Portugal
Consort Portugal is a digital services provider focused on supporting local companies in Europe. Our team helps businesses implement offshoring strategies and leverage our expertise in managed infrastructure services and data engineering.
Job Description:
We are seeking an experienced IT Support Specialist to join our team. As an IT Support Specialist, you will provide application support within the Banking and Financing Services area, focusing on monitoring, dashboard creation, and enhancement for optimal accuracy and alarmistic monitoring.
Main Responsibilities:
- Support business needs and understand workflows and scenarios.
- Provide updates on issues, tasks, and projects to stakeholders.
- Understand underlying issues, patch fixes, and identify systemic issues.
- Contribute to post-release checkouts and improve day-to-day tasks through scripting and automation.
Technical Skills:
- Application Performance Monitor (specifically Dynatrace).
- General IT infrastructure knowledge.
- Particular knowledge and experience with RedHat Linux.
- Shell scripting.
Language Skills:
- English.
Soft Skills:
- Autonomous and proactive individual.
- Team player.
- Think outside the box and come up with new ideas/improvements for processes.
About Our Culture
Our culture encourages autonomy and individual responsibility. In-house training and support from the management team contribute to a high level of technical skills and quality services.
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