Cloud Infrastructure Specialist

2 semanas atrás


Coimbra, Coimbra, Portugal Phiture Tempo inteiro

Company Overview

Canonical is a pioneering technology firm that has been at the forefront of the global move to open source since its inception. As the company behind Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are driving innovation on a daily basis.

Salary

The estimated annual salary for this position is between $120,000 and $180,000, depending on location, experience, and performance.

Job Description

We are seeking a Cloud Infrastructure Specialist to join our Customer Success team in the APAC region. As a key member of our team, you will be responsible for developing trust with our customers and providing them with the best possible experience navigating our vast offering.

You will work closely with cross-functional teams to onboard new customers, introduce them to our products and support processes, and coordinate complex projects in interaction with developers, IT managers, and decision-makers from various industries.

Required Skills and Qualifications

To succeed in this role, you will need:

  • a minimum of 5 years of work experience related to IT, with exposure to projects related to Linux OS, data applications, storage, cloud computing, networking, security, migration, or IoT;
  • excellent presentation skills, with the ability to guide conversations about complex software;
  • experience building and improving internal processes while maintaining timely delivery to customer-related projects;
  • a true team player capable of interacting with all departments and at all levels both internally and externally;
  • knowledge of agile methodologies;
  • additional skills such as experience with Salesforce, Jira, and CRMs.

Benefits

We offer a competitive benefits package, including:

  • distributed work environment with twice-yearly team sprints in person;
  • personal learning and development budget of USD 2,000 per year;
  • annual compensation review;
  • recognition rewards;
  • annual holiday leave;
  • maternity and paternity leave;
  • employee assistance program;
  • opportunity to travel to new locations to meet colleagues from your team and others;
  • priority pass for travel and travel upgrades for long-haul company events.

About Us

At Canonical, we believe that diversity of experience, perspectives, and background creates a better work environment and better products. We are an equal opportunity employer and welcome applications from candidates with diverse backgrounds and experiences.



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