Accounts Receivable Specialist

3 semanas atrás


Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro
Accounts Receivable Clerk Job Description

We are seeking a highly skilled and detail-oriented Accounts Receivable Clerk to join our team at Teleperformance Portugal. As a key member of our finance team, you will be responsible for processing and applying incoming payments accurately, reconciling payments received with outstanding invoices, and investigating and resolving discrepancies in a timely manner.

Key Responsibilities:
  • Process and apply incoming payments accurately to customer accounts and their transfer to general accounting
  • Check outstanding amounts and customer solvency, block and unblock orders following the manager's guidance
  • Reconcile payments received with outstanding invoices
  • Investigate and resolve discrepancies in a timely manner
  • Bank reconciliation and bank administration
  • Interact with customers to address billing inquiries and resolve outstanding issues
  • Provide excellent customer service while maintaining a professional and courteous demeanor
  • Collaborate with sales and customer service teams to ensure customer satisfaction
  • Monitor and manage overdue accounts
  • Implement effective collection strategies to minimize outstanding receivables
  • Collaborate with internal stakeholders to resolve payment issues and disputes
  • Prepare regular reports on accounts receivable status
  • Analyze data to identify trends and recommend process improvements
  • Contribute to month-end and year-end closing activities
  • Carry out legal, fiscal, and social monitoring
  • Support continuous improvement initiatives in finance processes
Requirements:
  • Education: Bachelor's degree in finance, accounting, or related field preferred
  • Experience: 2+ years of relevant experience in accounts receivable or finance
  • Language Skills: Proficiency in English; additional European languages are a plus
  • Technical Skills: Strong proficiency in Microsoft Excel and ERP systems
  • Communication Skills: Excellent verbal and written communication skills
  • Detail-oriented with a focus on accuracy
  • Proactive problem solver with a can-do attitude
  • Ability to work collaboratively in a team environment
  • Strong organizational and time-management skills

Teleperformance Portugal is a leading company in the industry, with a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market. We offer a multicultural and highly skilled team environment, with opportunities for growth and development. If you are a motivated and detail-oriented individual with a passion for finance and accounting, we encourage you to apply for this exciting opportunity.



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