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Shorex Land Experience Coordinator
Há 1 mês
Mystic Cruises is a leading expedition ocean cruise line that offers an intimate and eco-friendly way to explore some of the most breathtaking destinations in the world. Our mission is to provide a five-star service that brings our guests up close and personal with the beauty of nature.
Job DescriptionWe are seeking a highly skilled Shorex Land Experience Coordinator to join our team. As a Shorex Land Experience Coordinator, you will be responsible for coordinating and enhancing all shore excursion activities for our guests. Your primary responsibility will be to ensure seamless experiences for guests during their onshore adventures.
Key Responsibilities:- Communicate with guests and offer information about tours and destinations.
- Assist with front desk reception duties, including providing activities information to guests, and booking taxis, among others.
- Assist with Shorex activities: presentations, recaps, and other activities.
- Collect pictures of shore excursion activities.
- Bus dispatch and provide directions to guests ashore.
- Escort guests on tours.
- Assist with on-board entertainment (set-ups, sound and lighting in auditoriums, lounges, and other areas).
- Assist the Cruise Director with onboard office duties (e.g., daily program and TV information).
- Guide guests and provide instructions for water sports activities.
- Ensure the safety of guests during all water-based activities.
- Drive zodiacs with guests or as a zodiac safety driver.
- Strong customer service skills and ability to handle guest inquiries and concerns.
- Previous experience in shore excursion coordination, tourism, or related field preferred.
- Proficiency in Computer and Microsoft PowerPoint skills.
- Fluency in multiple languages is a plus. English is mandatory.
- Public speaking skills.
Mystic Cruises is committed to environmental sustainability and has implemented innovative technologies on our ships to minimize our impact on the environment. We believe in the value of our employees and encourage them to share their thoughts and ideas, fostering a culture of creativity and innovation.
We are looking for talented individuals who want to be a part of our DNA and help us continue to provide exceptional experiences to our guests. If you are passionate about travel, committed to sustainability, and eager to contribute your ideas to a team that values collaboration and innovation, then Mystic Cruises might be the perfect place for you.
