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Customer Support with International Experience
2 semanas atrás
About the Role:
We are seeking a talented Customer Support professional to join our international team in Lisbon, Portugal. As a key member of our customer-facing team, you will be responsible for providing world-class service to clients and their customers while working on high-profile projects.
Responsibilities:
- Answering incoming queries from customers in a timely and efficient manner
- Identifying issues and providing effective solutions to meet client needs
- Maintaining a high level of customer satisfaction through excellent communication skills
- Recording data accurately in the CRM system
- Providing ad-hoc support as needed
- Collaborating with the team to achieve project goals and objectives
Requirements:
- A native level of Dutch and at least a B1 level of English
- Knowledge of the value and impact of good customer experience
- Strong communication and interpersonal skills
- A drive for excellence and professionalism
- The ability to work effectively in a team environment
- Excitement about intercultural communication and expatriate life
- Living in or willing to relocate to Lisbon for an international career and experience
- A valid Portuguese work permit or EU nationality
What We Offer:
- Competitive salary conditions
- Free accommodation (shared flat, all bills included) or market rate accommodation
- Reimbursement of initial flight expenses after 3 months for international candidates
- Help with paperwork, opening a bank account, etc. upon arrival
- Private health insurance after 6 months of contract
- Portuguese public holidays and 22 days of paid holidays
About Us:
Blu Selection is a multinational organization recognized as one of the best sales and customer service solutions providers in the world. We take care of our employees' career development, language skills, accommodation, and social integration. Our team includes talents from over 80 nationalities worldwide.
