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At Noesis, we are seeking an experienced Business Technology Specialist to join our team. This role will be responsible for providing local support to users, resolving incidents reported with ServiceNow, and collaborating with Finance representatives to deliver functional designs.
About the RoleThis position requires a strong background in computer science or management, with a minimum of 4 years of experience in providing end-user support and SAP solution implementation. Knowledge of BaU service delivery, IT services consulting, and expertise in IT departments of large international companies are highly valued.
Main Responsibilities- Providing Local Support to Users: Respond to user inquiries, resolve ad-hoc requests, and assist with questions and answers.
- Incidents Reported with ServiceNow: Diagnose and coordinate local investigations, verify severity levels, and challenge them if necessary.
- Delivering Functional Designs: Collaborate with Finance representatives to design local features and requirements.
We are looking for a skilled professional with excellent communication skills, fluency in English, and the ability to work in a fast-paced environment. If you meet these conditions, please send your application to join our innovative organization.
