Customer Service Representative in Lisbon
Há 1 mês
About the Role:
As a Customer Service Representative in Lisbon, you will be the face of our company, providing exceptional support to our customers. Your responsibilities will include being a mentor to consumers, providing the best possible answers and solutions to questions and concerns, and delivering calm and resourceful troubleshooting for customer queries.
Key Responsibilities:
Provide top-notch customer support via phone, email, or social media
Be a mentor to consumers in different fields
Deliver calm and resourceful troubleshooting for customer queries
Requirements:
Native level of German and at least a B1 level in English
Enthusiasm about fashion, trends, and giving styling advice to others
Knowledge of the value and impact that a good customer experience can create
Attentive listener, comfortable and skillful at communicating with people
Energetic, innovative, and proactive
Intercultural communication and expatriate lifestyle experience
What We Offer:
A fixed-term contract that is renewable every year
Full-time or part-time options on rotating shifts
Intensive training to kick-start your career
Competitive salary and benefits package
Relocation package for international candidates
Private health insurance after 6 months of contract
Free Portuguese lessons, cooking classes, sports activities, and social events
22 days of paid holidays and Portuguese public holidays
About Us:
We are a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. We take care of our employees from career development to social integration. Join our team and become an added value to our international team of talents from more than eighty nationalities.
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