Platform Services Product Manager

2 semanas atrás

Porto, Porto, Portugal Tillster, Inc. Tempo inteiro

About the Role

We are seeking an experienced Product Manager to join our growing Product team at Tillster, Inc. The successful candidate will be responsible for designing and building backend features and functionalities accessible to both producers and consumers through our platform services that serve global restaurant brands in the quick service and casual dining space.

Key Responsibilities

  • Develop and manage platform services including loyalty programs, notification services, couponing solutions, and other services.
  • Own all phases of product development from research to implementation to release.
  • Responsible for the product roadmaps working in collaboration with cross-functional product and engineering leaders, and in consultation with design/user experience, data science, sales, account management, and other stakeholders.
  • Own the product backlog aligned with the roadmap, writing and prioritizing user stories for your dedicated team.
  • Knowledge expert and advocate for your products, both from the functional and technical perspective, representing Tillster with partners and customers.
  • Act as the primary product liaison for third-party partners, defining feature requirements, specifications and managing the product aspects of partner relationships.
  • Conduct market research and gather stakeholder feedback to ensure products meet the evolving needs of users.
  • Monitor product performance using monitoring tools and logs, leverage user feedback, and iterate on features to improve usability, performance and functionalities.
  • Responsible for creating and maintaining release notes and documents associated with the corresponding platform products, including maintaining Swagger and other API documentation.
  • Own the quality of your products, responsible for performing UAT testing functionalities and performance.
  • Manage the release and client onboarding on the solutions developed.

Requirements

  • 6+ years as a technical product manager/product manager on a cross-functional team, with experience developing backend restaurant or e-commerce applications on a SaaS platform.
  • Hands-on experience in the development and successful launch of new backend products and features in SCRUM/Agile environments.
  • Knowledgeable, and hands-on expertise in:
    • Execution of product deliverables
    • Business process and data analysis, functional design, modeling, product development processes, and software testing
    • Writing and publishing release notes and product feature documentation
    • Coordinating and managing enterprise scale SaaS based software solutions
    • Documenting current and future state business process flows
    • Technical troubleshooting and problem solving
    • Experience in building and launching SaaS platforms required, preferably managing backend applications with loyalty, communication, or couponing services.
    • Demonstrated experience developing technical platform products that includes APIs and webhook in microservices architectures.
    • Demonstrable strategic and operational business acumen, with experience working with third-party partners, with a track record of effectively managing product relationships and alignment on feature requirements.
    • Demonstrable broad and deep technical knowledge and expertise with ability to write JSON, design logical schema, use tools like Postman or run API methods in cURL, and write SQL (There will be an assessment during the interview process).
    • Strong preference for candidates with experience working in or with SaaS based, restaurant technology providers.
    • Excellent communication skills, with the ability to clearly convey complex concepts to both technical and non-technical audiences.
    • Strong analytical skills, with experience using data to drive product decisions and measure success.
    • Bachelor's degree in Business, Computer Science, Engineering, or a related field; an MBA or equivalent is a plus.
    • Will consider candidates with a past experience as an Engineer, QA, technical support with strong communication skills.
    • Ability to travel as business needs demand.

  • Product Manager, Platform Services and Digital Solutions

    2 semanas atrás

    Porto, Porto, Portugal Kudzu Interactive, Inc. Tempo inteiro

    Product Manager, Restaurant Technology and Loyalty ProgramsThe Product Manager, Restaurant Technology and Loyalty Programs will lead the development and launch of new platform services and features for global restaurant brands. This role will work closely with cross-functional product and engineering leaders to design and build backend features and...

  • Product Manager, Platform Services and Loyalty Solutions

    4 semanas atrás

    Porto, Porto, Portugal Tillster, Inc. Tempo inteiro

    Product Manager, Platform Services and Loyalty SolutionsTillster, Inc. is seeking a seasoned Product Manager to lead the development of our platform services and loyalty solutions. As a key member of our product team, you will be responsible for designing and building backend features and functionalities that drive customer engagement and loyalty for our...

  • Product Manager, Platform Services and Loyalty Solutions

    4 semanas atrás

    Porto, Porto, Portugal Tillster, Inc. Tempo inteiro

    Product Manager, Platform Services and Loyalty SolutionsTillster, Inc. is seeking a seasoned Product Manager to lead the development and launch of our platform services, including loyalty programs, notification services, and couponing solutions. As a key member of our Product team, you will be responsible for designing and building backend features and...

  • Product Manager, Platform Services and Loyalty Solutions

    4 semanas atrás

    Porto, Porto, Portugal Tillster, Inc. Tempo inteiro

    About the RoleTillster, Inc. is seeking an experienced Product Manager to lead the development of our platform services, including loyalty programs, notification services, and couponing solutions. As a key member of our Product team, you will be responsible for designing and building backend features and functionalities that serve global restaurant brands in...

  • Product Manager, Platform Services and Loyalty Solutions

    4 semanas atrás

    Porto, Porto, Portugal Tillster, Inc. Tempo inteiro

    About the RoleTillster, Inc. is seeking a seasoned Product Manager to lead the development of our platform services and loyalty solutions. As a key member of our product team, you will be responsible for designing and building backend features and functionalities that enable global restaurant brands to engage with their customers.Key Responsibilities:Develop...

  • Product Manager, Platform Services and Loyalty Solutions

    4 semanas atrás

    Porto, Porto, Portugal Tillster, Inc. Tempo inteiro

    About the RoleWe are seeking an experienced Product Manager to join our growing Product team at Tillster, Inc. As a Product Manager, you will be responsible for designing and building backend features and functionalities accessible to both producers and consumers through our platform services that serve global restaurant brands in the quick service and...

  • Product Manager, Platform Services and Loyalty Solutions

    4 semanas atrás

    Porto, Porto, Portugal Tillster, Inc. Tempo inteiro

    About TillsterTillster, a global leader in digital ordering and customer engagement solutions, is seeking an experienced Product Manager to join its growing Product team. Headquartered in the USA, the company has developed revolutionary self-service, ordering, and payments solutions for mobile, tablet, online, kiosk, call center, and more.The Product Manager...

  • Platform Product Manager

    4 semanas atrás

    Porto, Porto, Portugal Maersk Tempo inteiro

    Job SummaryWe are seeking a skilled Platform Product Manager to join our E-commerce Logistics team at Maersk. As a key member of our team, you will be responsible for managing the product backlog and product features to achieve the long-term product vision for customer-facing applications.Key ResponsibilitiesManage the product backlog and product features to...

  • Product Manager, Platform and Loyalty Solutions

    1 semana atrás

    Porto, Porto, Portugal Tillster, Inc. Tempo inteiro

    Job Summary: As a Product Manager, Platform and Loyalty Solutions at Tillster, Inc., you will be responsible for designing and building backend features and functionalities accessible to both producers and consumers through our platform services that serves global restaurant brands in the quick service and casual dining space. We are looking for a skilled...

  • Product Manager for Airport AI Platform

    Há 15 horas

    Porto, Porto, Portugal Landing Tempo inteiro

    We are seeking a skilled Product Manager to lead the development and implementation of our Airport AI platform. The ideal candidate will have at least 3 years of experience in product management, with a proven track record of success in planning and executing new features.As a Product Manager, you will be responsible for communicating with clients across the...

  • Platform Operations Manager

    4 semanas atrás

    Porto, Porto, Portugal Iwg Careers Tempo inteiro

    Platform Operations ManagerAs a Platform Operations Manager at IWG Careers, you will be responsible for leading the development and delivery of technology that helps coordinate field teams, optimize service delivery, and automate operational processes. This role requires a visionary product manager who can craft a product strategy for the centre operations...

  • Product Manager

    4 semanas atrás

    Porto, Porto, Portugal Ceiia Centre Of Engineering And Product Development Tempo inteiro

    We are seeking a highly skilled Product Owner to join our Space team at Ceiia // Centre Of Engineering And Product Development. As a Product Owner, you will play a critical role in defining and prioritizing product features, ensuring alignment with the company's vision and goals, and guiding the development team to create successful products.Key...

  • Product Manager

    4 semanas atrás

    Porto, Porto, Portugal Ceiia Centre Of Engineering And Product Development Tempo inteiro

    Product Owner - Space TeamWe are an Engineering and Product Development Center that conceives, develops, and productizes new technologies, products, and services towards a more sustainable society. Our team is passionate about bridging cities, industry, and universities around large programs of development and industrialization of products and services, from...

  • Technical Product Manager

    4 semanas atrás

    Porto, Porto, Portugal Mindera Tempo inteiro

    **Job Summary**We are seeking a highly skilled Technical Product Manager to lead the development of our UK-centric unsecured lending platform. As a key member of our team, you will be responsible for integrating unsecured lending plans into merchants' points of sale, both online and offline.The platform will provide a simplified solution for merchants and...

  • Platform Operations Manager

    4 semanas atrás

    Porto, Porto, Portugal Iwg Careers Tempo inteiro

    Job Title: Platform Operations ManagerAbout the Role:As a Platform Operations Manager at IWG Careers, you will be responsible for leading the development and delivery of technology that helps coordinate field teams, optimize service delivery, automate operational processes, and enhance the customer experience in our business centres. Key Responsibilities:...

  • Product Manager

    4 semanas atrás

    Porto, Porto, Portugal Ceiia Centre Of Engineering And Product Development Tempo inteiro

    Product OwnerWe are an Engineering and Product Development Center that conceives, develops, and productizes new technologies, products and services towards a more sustainable society.We work by bridging together cities, industry and universities around large programs of development and industrialization of products and services, from Portugal, in high-tech...

  • Platform Manager for Centre Operations

    4 semanas atrás

    Porto, Porto, Portugal Iwg Careers Tempo inteiro

    Platform Manager for Centre OperationsAre you a visionary product manager eager to revolutionize service delivery and business operations in the world of hybrid working? Do you thrive in an environment that challenges you daily and inspires you to push the boundaries of what's possible?Key Responsibilities:Leadership: Inspire and guide a technology team...

  • Product Manager

    4 semanas atrás

    Porto, Porto, Portugal Infraspeak Tempo inteiro

    About InfraspeakInfraspeak is a pioneering Intelligent Maintenance Management Platform (IMMP) that empowers thousands of teams worldwide to streamline their operations and achieve their goals. Our mission is to make a positive impact on people's lives by providing a user-friendly and intuitive platform that collects data and transforms it into actionable...

  • Platform Manager for Centre Operations

    4 semanas atrás

    Porto, Porto, Portugal Iwg Careers Tempo inteiro

    Platform Manager for Centre OperationsAre you a visionary product manager eager to revolutionize service delivery and business operations in the world of hybrid working? Do you thrive in an environment that challenges you daily and inspires you to push the boundaries of what's possible?Key Responsibilities:Leadership: Inspire and guide a technology team...

  • Product Manager

    4 semanas atrás

    Porto, Porto, Portugal Five9 Tempo inteiro

    Product ManagerFive9 is a leading provider of cloud contact center software, bringing innovation to customers worldwide. We're seeking a dynamic Product Manager to lead the development of our cloud contact center platform.As a Product Manager, you will be responsible for managing the end-to-end lifecycle of applications that enable full Omni-channel...