Telephone Support Professional for German Speakers
2 semanas atrás
Become Part of Our Team
PVH believes in a world powered by forward design, creativity, and top-quality apparel. We're looking for a dedicated individual based in Lisbon to contribute to this global project from sunny Lisbon.
About the Position
The role requires you to provide telephone and written support to our German-speaking customers, ensuring a courteous and helpful attitude. You'll engage in cross-selling and upselling of products after addressing customer queries and assist with orders, deliveries, payments, and returns via e-mail, chat, and social media channels.
Your Requirements
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- You should possess outstanding communication skills.
- You must be proficient in German and fluent in English (both written and spoken).
- You should be keen to learn.
- (Bonus) Having experience in a telephone customer service or call center environment is beneficial.
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