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Customer Service and Content Moderation Specialist in Lisbon
Há 1 mês
Job Title: Customer Service and Content Moderation Specialist in Lisbon
About the Role:
We are seeking a highly skilled Customer Service and Content Moderation Specialist to join our team in Lisbon. As a Customer Service Specialist, you will be responsible for providing top-notch support to customers, addressing their concerns, and resolving issues in a timely and professional manner.
As a Content Moderator, you will play a crucial role in ensuring the accuracy and quality of content on our social media platform. You will be responsible for validating written content, confirming its accuracy, and quality, and working with our team to improve the quality of our work.
Responsibilities:
- Provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
- Validate written content for accuracy and quality, working with our team to improve the quality of our work.
- Collaborate with our team to develop and implement strategies to improve customer satisfaction and content quality.
Requirements:
- A native level of Dutch and at least a B1 level of English.
- Passion for customer service, content moderation, or technical support.
- Knowledge of the value and impact that a good customer experience can create.
- Excellent communication and interpersonal skills.
What We Offer:
- A competitive salary between €1040 and €1298 gross per month.
- A complete relocation package, including accommodation, flight cost reimbursement, and support with paperwork.
- The opportunity to work in a young and international team at a major global player in the market.
- Free time activities, including Portuguese lessons, sport activities, cooking classes, parties, language exchanges, etc.
- Private health insurance from the first day after contract signature.
About Us:
We are a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. We take care of our employees' career development, language skills, accommodation, and social integration. We are looking for talented individuals to join our international team, including talents from more than 80 nationalities all over the world.
