Customer Service Specialist and Content Validator

Há 12 horas


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Your role at Blu Selection is a fantastic opportunity to combine your passion for customer service and content moderation in a fast-paced social media environment. As a Customer Service Specialist and Content Validator, you will be the voice of our brand, providing top-notch support to our customers and ensuring that all content meets our high standards.

We are looking for someone with excellent communication skills, a keen eye for detail, and a passion for delivering exceptional results. If you are a team player who thrives in a dynamic environment, we encourage you to apply.

**Key Responsibilities:**

  • Provide exceptional customer service over the phone, via email or social media, resolving queries and concerns in a timely and professional manner.
  • Validate written content for accuracy and quality, working closely with our content team to ensure consistency and compliance.
  • Collaborate with colleagues to share ideas and best practices, driving continuous improvement and excellence in our work.

**Requirements:**

  • Native level of German and at least a C1 level of English.
  • Passion for customer service, content moderation, or technical support.
  • Knowledge of the value and impact that a good customer experience can create.
  • Excellent communication and interpersonal skills.
  • Energetic and innovative approach, with a strong ability to work proactively at a fast pace.

**What We Offer:**

  • A competitive salary of €1458 per month (gross), plus performance bonus, language bonus, and signing bonuses.
  • Full-time employment with 40 hours/week, including shifts 24/7 Monday to Sunday.
  • Paid professional training and opportunities for growth and development.
  • A relocation package of €400 per month for the first four months.
  • A delicious Portuguese cuisine and famous cafe culture.
  • A warm climate all year round and sunny beach life next to the Atlantic.

**About Our Company:**

Blu Selection is a global leader in the BPO industry, supporting operational needs for clients and delivering seamless experiences to customers. With 170,000 employees across the globe, we offer a dynamic and inclusive work environment that values teamwork, innovation, and excellence.



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