Ukrainian-English Content Moderator and Customer Experience Specialist

1 semana atrás


Lisboa, Lisboa, Portugal Ttec Tempo inteiro

We are seeking a highly detail-oriented Ukrainian-English Content Moderator and Customer Experience Specialist to join our team in Bulgaria. As a content moderator, you will play a crucial role in ensuring the accuracy and appropriateness of online content for our clients.

In this position, you will be responsible for reviewing and validating digital content on a high-visibility retail website, flagging any inappropriate or inaccurate content, and performing customer service tasks such as responding to customer inquiries via phone, email, and chat.

To succeed in this role, you will need excellent written communication skills in Ukrainian-English, including grammar and spelling, as well as strong technical skills and the ability to work effectively in a team environment.

As a member of our team, you can expect a supportive leadership structure that values your career and professional development, an inclusive company culture that encourages giving back, and access to thousands of free training and development courses to help you grow professionally.

We offer a competitive salary of around $30,000-$40,000 per year, depending on experience, as well as opportunities for advancement and professional growth within our dynamic and family-friendly organization.

This is a fantastic opportunity for individuals who are passionate about delivering exceptional customer experiences and are looking to develop their skills in content moderation and customer service.

About TTEC: Our business is centered around making customers happy, which we achieve through a combination of humanity and technology. We have been helping companies build engaged, pleased, and profitable customer experiences since 1982.



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