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We are seeking a talented Ukrainian-English Customer Experience Specialist to join our team in Sofia, Bulgaria. As a key member of our customer service team, you will be responsible for providing exceptional support to customers via phone, email, and chat. This is an exciting opportunity to work with a leading global company that values innovation, teamwork, and customer satisfaction.
Key Responsibilities:
- Provide timely and effective customer support via phone, email, and chat
- Validate digital content on our website for accuracy and appropriateness
- Flag inappropriate or inaccurate content
- Perform translation proofreading tasks
Requirements:
- Bachelor's degree in a related field (e.g. Communications, Customer Service)
- 2+ years of experience in customer-facing roles
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
Benefits:
- Competitive salary: $12,500 - $15,000 per annum
- Opportunities for career growth and professional development
- A supportive and inclusive team environment
- Access to training and development programs
About TTEC:
TTEC is a global leader in customer experience outsourcing services. We are committed to delivering exceptional customer experiences through innovative technology and human touch.
