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Dutch-English Customer Experience Specialist

2 meses atrás


Lisboa, Lisboa, Portugal Ttec Tempo inteiro

About the Role

We're seeking a highly skilled Dutch-English Customer Experience Specialist to join our team in Plovdiv, Bulgaria.

What You'll Be Doing

  • You'll be responsible for reviewing and validating digital content on a retail website to ensure accuracy and appropriateness for consumers.
  • Act with a sense of urgency to review and validate content and reviews on a website for accuracy and appropriateness for the audience.
  • Flag inappropriate or inaccurate content.
  • Translation proofreading.

Requirements

  • Customer service or content moderation experience is a plus.
  • Effective written communication skills including grammar and spelling in Dutch-English.
  • Tech-savvy and comfortable with the use of digital platforms.
  • Able to work in a team setting as part of our diverse and inclusive workforce.

Benefits

  • An estimated salary of 4590 BGN per month.
  • A sign-on bonus of 9700 BGN.
  • Relocation assistance available up to 2900 BGN.
  • Paid time off (PTO), wellness, and healthcare benefits.

About TTEC

TTEC is a global company that makes customers happy by delivering exceptional customer experiences powered by humanity and technology. We're proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.