Dutch Language Customer Support Specialist

Há 3 dias


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

Company Overview

Cross Border Talents is a leading provider of global talent solutions, connecting top professionals with exciting opportunities across borders.

Job Description

We are currently seeking an experienced Dutch Language Customer Support Specialist to join our team in Lisbon. As a key member of our customer support department, you will be responsible for providing exceptional service to Dutch-speaking clients via phone, email, and chat.

Your primary goal will be to handle inquiries related to products, services, and technical issues in a timely and professional manner, ensuring that customers receive the highest level of satisfaction and support.

Required Skills and Qualifications

To succeed in this role, you will need:

  • Native or fluent Dutch speaker (C1/C2 level) with excellent verbal and written communication skills.
  • Prior experience in customer support or a customer-facing role is a plus.
  • Strong problem-solving and conflict-resolution skills.
  • Ability to work effectively in a fast-paced environment.
  • Proficiency with CRM systems and Microsoft Office Suite.
  • Team player with a positive attitude and a passion for customer service.

Benefits

As a valued member of our team, you can expect:

  • A competitive salary of approximately €30,000 - €40,000 per year, depending on experience.
  • Relocation support to help you settle in Lisbon.
  • Full training and career development opportunities.
  • Health and dental insurance.
  • An on-site position in a vibrant, multicultural office.
  • The opportunity to work with a global client and be part of a highly skilled team.


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