Dutch Customer Support Expert with Global Reach
Há 2 dias
At Accs - Ares Customer Care Solutions Gmbh, we are seeking a highly skilled Dutch Customer Support Specialist to join our team in Lisbon, Portugal. This full-time position offers an exciting opportunity to provide exceptional customer support to a video streaming platform.
Key Responsibilities:
- Provide multichannel support (telephone, email, chat) to clients using multiple languages
- Identify and resolve customer issues within time limits
- Collaborate with colleagues to address complex cases
- Document all actions taken in the CRM system
Requirements:
- Native or near-native fluency in Dutch/Flemish, both spoken and written
- Fluent English skills (B2 level)
- Minimum 1 year of customer communication experience
- Able to work flexible shifts including weekends
What We Offer:
- An estimated salary of €25,000 - €35,000 per annum, depending on experience
- Lunch vouchers and transportation benefits
- Life insurance and health insurance
- A dynamic and supportive team environment
- Relocation assistance for successful candidates
We value resourcefulness, problem-solving skills, and the ability to adapt in fast-paced situations.
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