Customer Support Representative

2 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Spain Tempo inteiro

Unlock a game-changing career with Blu Selection Spain as a Customer Support Representative in Lisbon, Portugal.
You will be responsible for providing expert support to customers via phone, email, or chat, and ensuring excellent service and satisfaction. Your strong communication skills in Dutch and English will enable you to effectively troubleshoot and resolve customer issues in a timely manner.
What You'll Be Doing
• Responding to incoming customer inquiries and providing expert support
• Troubleshooting and resolving customer issues, ensuring excellent service and satisfaction
• Assisting customers with product-related questions, providing clear, helpful solutions
• Maintaining a strong knowledge of products and services to offer accurate information
• Keeping customers informed about the status of their requests and following up to ensure full resolution
Requirements
We are looking for passionate, solution-oriented individuals who enjoy helping others and thrive in a fast-paced environment. If you are a Dutch speaker with strong communication skills, we'd love to meet you. The ideal candidate will have:
• Native or fluent Dutch language skills, with a good command of English
• Strong customer service and communication skills
• Ability to troubleshoot and resolve issues in a timely manner
• Previous experience in a customer service role is a plus, but not essential
• A positive, can-do attitude and a passion for helping others
Benefits
In this role, we offer benefits that support both your career and lifestyle:
• Full-time contract with 39 hours per week, Monday to Friday (9:00 AM – 6:00 PM)
• Competitive compensation reflecting your experience and contributions (approximately €28,000 - €35,000 per year)
• Central Lisbon location, offering access to culture, history, and stunning coastal views
• Referral bonuses for bringing a friend along
• Comprehensive training to help you succeed in your role
• Career growth opportunities through professional development programs
Your Opportunity
This is an exciting opportunity to develop in a supportive and dynamic environment, whether you're starting your career in customer support or looking for the next step. Apply today and take the first step toward becoming a successful Customer Support Representative in Lisbon, Portugal.



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