Dutch Customer Service Expert with Flexible Hours

1 dia atrás


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

Job Title: Dutch Customer Service Expert with Flexible Hours

Compensation:

  • Estimated monthly salary: €1,800 - €2,500 based on Lisbon's cost of living and industry standards.

About the Role:

We are seeking a Dutch-speaking customer service professional to join our team in Lisbon. As a Customer Service Expert, you will be responsible for providing top-notch support to customers via phone, email, and chat. Your excellent communication skills and ability to work in a fast-paced environment will make you a valuable asset to our team.

Key Responsibilities:

  • Respond to customer inquiries and provide accurate information about products and services.
  • Address customer concerns via phone, email, and chat, ensuring a high level of customer satisfaction.
  • Troubleshoot and resolve customer issues efficiently, escalating when necessary.
  • Maintain detailed and accurate records of customer interactions.
  • Collaborate with team members and other departments to enhance the customer experience.
  • Adhere to company guidelines and procedures to meet quality standards.

Requirements:

  • Native or fluent in Dutch, with a strong command of English.
  • Previous experience in customer service or a related field is preferred.
  • Excellent communication skills and attention to detail.
  • Ability to work flexible hours, including weekends and rotational shifts.
  • Problem-solving skills and a positive, customer-oriented attitude.

Benefits:

  • Meal Allowance: 7.23€ per working day.
  • Transport Allowance: 20€ per month.
  • Health Insurance: Coverage starts from day 1 with a monthly contribution, fully covered after 6 months of employment.
  • Additional Perks: Access to a vibrant work environment, on-site facilities, and professional development opportunities.


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