Dutch Customer Service Expert
Há 4 dias
At Recruitment Apple Lovers, we connect innovative companies with top talent across various industries. Based in Portugal, our team specializes in finding the best candidates for our clients and providing exceptional service. Currently, we're seeking a Dutch speaker to join our International team as a Customer Support Representative. This is a full-time, permanent position with opportunities for growth and development within our company.
The ideal candidate will have experience in BPO. Key responsibilities include providing exceptional customer support in English and Dutch through various channels, handling customer inquiries and resolving issues promptly, maintaining accurate records of customer interactions, collaborating with team members to achieve performance targets, and ensuring customer satisfaction by providing professional and empathetic service.
We offer a competitive salary, estimated at €25,000 per year, depending on project requirements and experience. Additionally, benefits include meal allowance, performance-based bonuses, relocation support for all locations, and company accommodation available in Portugal.
To be successful in this role, you'll require proficiency in English and Dutch, both written and spoken, previous experience in customer support or a similar role, strong communication and interpersonal skills, ability to work independently and as part of a team, and flexibility to work different shifts depending on project requirements.
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