Customer Service Expert with European Company
Há 1 mês
Exceptional customer service has become a top priority in today's fast-paced business landscape. As a Customer Service Expert, you will be part of a leading European company and play a vital role in delivering top-notch daily customer care.
Your responsibilities and impact as a Customer Service Expert will include:
- Responding to incoming inquiries from customers
- Identifying issues and providing effective solutions
- Maintaining a high level of customer satisfaction
- Recording data in the CRM system
- Providing ad-hoc support
- Collaborating with colleagues as a team player and contributing to the success of the team and project
To succeed in this role, you will need:
- You are a native Dutch speaker
- You have a strong proficiency in English for business purposes
- You are motivated and committed to your work
- You possess excellent communication and listening skills
- You are a team player and willing to work with diverse nationalities
In return, we offer:
Competitive Salary and BenefitsA long-term fixed-term contract renewable every year
Full-time (40 hours/week) Monday to Friday, with availability to work between 7am-10pm on a rotational schedule
We provide two options for salary conditions:
Including free accommodation (shared flat, all bills included): €1040 gross/month
Excluding accommodation: €1298 gross/month
If you are an international candidate, we offer:
- Reimbursement of your initial flight expenses after 3 months
- Airport pick-up
- Assistance with paperwork, opening a bank account, etc. upon arrival
- Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
- Real career opportunities in different career paths
We take care of our employees' growth and well-being through:
Career Development and SupportWe recognize your hard work and dedication with a competitive compensation package that includes a training period with 50% of your hourly wages during the first four weeks.
Our multinational organization values diversity and inclusivity, offering a unique opportunity to join an international team with talents from over 80 nationalities worldwide.
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