Customer Advocate

Há 5 dias


Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

Job Opportunity: Customer & Technical Support – Italian Speaker

Are you passionate about solving technical issues and providing exceptional customer service? We are seeking an Italian speaker to join our team as a Technical Support Specialist.

Key Accountabilities:

  • Provide timely and effective resolutions to customer inquiries;
  • Collaborate with colleagues to ensure seamless communication and issue resolution;
  • Develop and maintain a deep understanding of our client's software and services;
  • Stay up-to-date with industry trends and best practices;
  • Contribute to a positive and inclusive work environment.

Requirements:

  • Native written and verbal communication skills in Italian;
  • Good knowledge of English (B2 level);
  • Strong analytical and problem-solving skills;
  • Excellent communication and interpersonal skills;
  • Ability to work independently and as part of a team.


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