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Customer Support Expert in Lisbon

2 semanas atrás

Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Job Description

We are seeking a highly skilled Customer Support Expert to join our team in Lisbon, Portugal.

As a member of our support team, you will be responsible for providing top-notch customer service and resolving issues in a timely manner.

To succeed in this role, you must have excellent communication skills, both written and verbal, and be fluent in Dutch. You should also have a strong understanding of technical concepts and the ability to troubleshoot complex issues.

The ideal candidate will be a motivated and patient individual who is passionate about helping others. If you are a team player with a positive attitude and a strong work ethic, we encourage you to apply.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or chat.
  • Troubleshoot and resolve customer issues in a timely manner.
  • Provide clear and concise solutions to customer problems.
  • Maintain a strong knowledge of products and services to offer accurate information.

Requirements:

  • Native or fluent Dutch speaker with a good command of English.
  • Strong customer service and communication skills.
  • Ability to troubleshoot and resolve issues in a timely manner.
  • Previous experience in a customer service role is a plus but not essential.