Customer Service Performance Analyst

Customer Service Representative at Customer LabsWe are seeking a skilled Customer Service Representative to join our team at Customer Labs. As an Italian-speaking representative, you will be responsible for handling customer inquiries related to product features, technical issues, and other questions.Your primary responsibilities will include:Responding to...

Job OverviewWe are seeking a highly analytical and detail-oriented professional to join our team as a Service Performance Analyst. In this role, you will be responsible for collecting and analyzing data from various sources to calculate key performance indicators (KPIs) related to service performance.Key ResponsibilitiesData Collection: Gather data from...

Italian-speaking Customer Service Specialist (Search Engine)Workster supports a leading BPO player in the industry in their pursuit to increase their Italian-speaking Customer Service Team for the world's largest search engine.As a Customer Support Specialist for a well-known client, you will handle customer inquiries related to product features, technical...

Italian-speaking Customer Service Specialist (Search Engine)Workster supports a leading BPO player in the industry in their pursuit to increase their Italian-speaking Customer Service Team for the world's largest search engine.As a Customer Support Specialist for a well-known client, you will handle customer inquiries related to product features, technical...

ResponsibilitiesThe Real-Time Analyst will be responsible for monitoring and analyzing real-time performance data, identifying areas for improvement, and implementing changes to optimize service delivery.The role involves close collaboration with operations and support teams to ensure optimal service delivery and customer satisfaction.Coordinate with support...

Job DescriptionThe Quality Analyst will be responsible for monitoring transactions between Customer Service Representatives (CSRs) and customers across various channels, identifying areas for improvement and suggesting ways to enhance project performance. This role requires strong analytical skills, attention to detail, and effective communication.

About the RoleWe are seeking a highly skilled Customer Service Analyst to join our team. As a Customer Service Analyst, you will be the primary point of contact for our participants, providing exceptional customer service via email and phone at 1st and 2nd level response.Key Responsibilities:Provide excellent customer service through clear communication and...

Job OverviewLogoplaste, a global company providing sustainable plastic packaging solutions, seeks a Sustainability Reporting Analyst to contribute to its Sustainability department. As a key member of the team, the successful candidate will support the Sustainability Manager in evaluating Logoplaste's environmental performance and making strategic...

Team Blue is an innovative ecosystem of successful brands driving success for online businesses and entrepreneurs across Europe. With a diverse product portfolio and a strong focus on customer satisfaction, we're committed to delivering exceptional results.Job DescriptionWe're looking for a skilled Financial Performance Analyst to join our team. As a key...

Job DescriptionAt Emma – The Sleep Company, we are looking for a skilled Supply Chain Performance Analyst to oversee wholesale operations and service performance for assigned European markets. This role will involve monitoring and improving order fulfilment, processing, and invoicing in OMS platforms.About the RoleThe ideal candidate will have experience...

Quality Analyst Job DescriptionThe Quality Analyst plays a critical role in ensuring the high-quality delivery of customer service. In this role, you will be responsible for identifying areas for improvement and developing strategies to address them.Main ResponsibilitiesIDentify and document process improvements opportunitiesDevelop and implement quality...

Performance Analyst Country: PortugalDia a dia da função de Performance Analyst Participar no desenvolvimento de iniciativas de transformação e crescimento de negócio dentro da área de transformação digital, compreendendo e pensando o modelo de negócio com espírito crítico, e identificar oportunidades de melhoria.Dar apoio às squads de...

Global Customer Care Associate at Customer LabsWe are seeking a highly skilled Global Customer Care Associate to join our team at Customer Labs. In this role, you will be responsible for handling customer inquiries related to product features, technical issues, and other questions.Your key responsibilities will include:Responding to customer requests via...

Social network you want to login/join with:Data Analyst for Quality Customer Service & Cross ProgrammesClient: nullLocation: null, PortugalJob Category: OtherEU work permit required: YesJob Reference: 525937864b42Job Views: 43Posted: 03.03.2025Expiry Date: 17.04.2025Job Description:Responsibilities - your missionYou will join a recently created team in...

Social network you want to login/join with:Data Analyst for Quality Customer Service & Cross Programmes, LisboaLocation: Lisboa, PortugalJob Category: OtherEU work permit required: YesJob Reference: 525937864b42Job Views: 34Posted: 23.01.2025Expiry Date: 09.03.2025Job Description:Responsibilities - your missionYou will join a recently created team in charge...

Social network you want to login/join with:Data Analyst for Quality Customer Service & Cross Programmes, LisboaClient:Location: Lisboa, PortugalJob Category: OtherEU work permit required: YesJob Reference: 525937864b42Job Views: 4Posted: 20.03.2025Expiry Date: 04.05.2025Job Description:Responsibilities - your missionYou will join a recently created team in...

Join Us as a Service Support Analyst in HR TechnologyAre you a dedicated Business Analyst with a passion for HR technology and a knack for service support? We are looking for you to play a critical role in the implementation phase and post-Go-live support of our transformative HRIS project, People@AXA. If you're ready to be the driving force behind system...

We're seeking a highly skilled Marketing Performance Analyst to join our team at Found By Few. In this role, you'll play a key part in driving the growth of our business by analyzing and interpreting complex marketing datasets.You'll work closely with our marketing teams to understand their data requirements and provide actionable recommendations. Your...

Social network you want to login/join with:Data Analyst for Quality Customer Service & Cross Programmes, LisboaClient:Location: Lisboa, PortugalJob Category: OtherEU work permit required: YesJob Reference: 525937864b42Job Views: 4Posted: 20.03.2025Expiry Date: 04.05.2025Job Description:Responsibilities - your missionYou will join a recently created team in...

**Job Description**As a Data Analyst for Quality Customer Service, you will play a critical role in improving performance and driving quality excellence across our organization.You will be responsible for measuring business and quality performance, managing dashboards, and automating processes to enhance efficiency and productivity.Additionally, you will...