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German Social Media Content Moderator Specialist

2 meses atrás

Porto, Porto, Portugal speakit Tempo inteiro
Job Title: German Social Media Content Moderator

We are seeking a highly skilled German language content moderator to join our team at Speakit. As a content moderator, you will play a critical role in ensuring the quality and integrity of our social media platforms.

Key Responsibilities:
  • Review and moderate content from end customers and copyright holders to ensure compliance with our guidelines and policies.
  • Analyze reports and make autonomous decisions on challenging issues that may be sensitive or business-critical.
  • Work collaboratively with our team to improve the overall user experience and service quality.
  • Develop and maintain a deep understanding of our clients' guidelines and policies to ensure accurate and effective moderation.
  • Stay up-to-date with the latest developments in social media and content moderation to ensure our platforms remain safe and engaging for users.
Requirements:
  • Fluent verbal and written German language skills (C1 or C2 level).
  • Fluent verbal and written English language skills (B2 level).
  • Availability to work in rotative shifts (24/7).
  • Strong customer service orientation skills.
  • Tolerance for repetitive work in a fast-paced, high-production work environment.
  • Ability to multitask, possess critical reasoning skills, and communicate effectively.
What We Offer:
  • Competitive salary with benefits package, paid 14 times a year.
  • Meal allowance.
  • Private health insurance.
  • Relocation package refunding the money for the flight ticket and temporary accommodation in hotel for 15 days.
  • A bright, modern, and exciting place to work.
  • Several training and career development opportunities.
  • Team events.
  • 25 paid vacation days.
  • Free fruit and coffee.
  • Wellness break.