Fleet Operations Strategist

2 semanas atrás

Lisboa, Lisboa, Portugal Indie Campers Tempo inteiro
Job Description

Role Overview

The Asset Strategy Specialist will be an expert within a central team that focuses on the development of strategies related to the design of a high-performance global fleet operating model and the implementation of processes, policies, and procedures that bring those strategies into reality to drive operational results on availability and quality of the fleet, customer satisfaction coming from the fleet, and operational efficiency in operating that fleet.

Key Responsibilities

  • Understand the root causes of downtime and design efficient processes for rapid resolution, ensuring that these processes are both cost-effective and high in quality.
  • Define the flow of information and data collection points between customers, local teams, and regional teams to ensure that issues are resolved quickly and effectively.
  • Develop a framework for managing insurance claims, providing guidelines for decision-making, submissions, and other key points in the claims process.
  • Work closely with the systems teams to ensure that the tools and platforms used by the teams are aligned with the downtime management processes.
  • Design the processes for managing insurance claims related to downtime, including establishing guidelines for who decides, who submits claims, and the key decision points throughout the process.
  • Develop and deliver training programs for regional and local teams, ensuring they are fully equipped to implement the downtime and claims processes effectively.
  • Continuously monitor the performance of downtime and claims processes, using data-driven insights to implement improvements and ensure optimal operational efficiency and cost management.

Requirements

  • Holds a degree in Business Management, Engineering, Supply Chain, or similar.
  • 6-8 years of experience in a strategic consulting firm or a strategic role within the operations or maintenance department of a company that manages a fleet of vehicles globally.
  • Specialist Knowledge in Fleet Management: In-depth knowledge about fleet management processes, challenges, systems, and solutions.
  • Passion by process improvements and high attention to detail.
  • Strong ability to analyze complex repair and maintenance data, develop insights, and translate them into actionable strategies that enhance operational efficiency and vehicle availability and reliability.
  • Communication and Leadership skills: Excellent verbal and written communication skills, with the ability to convey complex ideas clearly and effectively and influence decision-making at senior levels.
  • Proven experience in mentoring and developing junior team members.
  • Collaborative Leadership: Strong ability to collaborate across multiple teams and regions, with a focus on ensuring that central strategies are effectively implemented and adapted to local contexts.
  • Results-Oriented and ambitious: Highly organized, detail-oriented, and focused on delivering results that contribute to the company's operational success.
  • Fluency in English is required; additional languages are a plus.

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