German Technical Support Specialist
3 semanas atrás
We are seeking a skilled Technical Support Advisor to join our team at Atlean World.
As a Technical Support Advisor, you will be responsible for providing expert technical support to corporate customers and partner companies in German and English.
Your day-to-day will involve:
- Providing advice and support to customers on technical questions
- Contacting customers by telephone and email in German and English
- Solving technical problems in collaboration with IT administrators, IT managers, and other employees of partner companies
- Identifying relevant processes and forwarding feedback to other teams
To be successful in this role, you will need:
- Fluency in German and good English language skills
- At least 1 year of experience in technical support or system administration
- Excellent communication and customer service skills
- Empathy and the ability to work with customers to resolve technical issues
As a Technical Support Advisor at Atlean World, you can expect:
- A 12-month renewable contract with opportunities for growth and development
- A competitive salary of €18,500.00 - €20,500.00 per year
- Meal vouchers and 2 extra salaries as part of our Portuguese Extra Delights package
- Private health insurance after 6 months
- A full-time role with a dynamic and supportive team
We are looking for a skilled and experienced Technical Support Advisor to join our team. If you have a passion for technical support and a strong desire to work with customers, we encourage you to apply for this exciting opportunity.
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