German Technical Support Specialist

3 semanas atrás


Porto, Porto, Portugal Atlean World Tempo inteiro

We are seeking a skilled Technical Support Advisor to join our team at Atlean World.

As a Technical Support Advisor, you will be responsible for providing expert technical support to corporate customers and partner companies in German and English.

Your day-to-day will involve:

  • Providing advice and support to customers on technical questions
  • Contacting customers by telephone and email in German and English
  • Solving technical problems in collaboration with IT administrators, IT managers, and other employees of partner companies
  • Identifying relevant processes and forwarding feedback to other teams

To be successful in this role, you will need:

  • Fluency in German and good English language skills
  • At least 1 year of experience in technical support or system administration
  • Excellent communication and customer service skills
  • Empathy and the ability to work with customers to resolve technical issues

As a Technical Support Advisor at Atlean World, you can expect:

  • A 12-month renewable contract with opportunities for growth and development
  • A competitive salary of €18,500.00 - €20,500.00 per year
  • Meal vouchers and 2 extra salaries as part of our Portuguese Extra Delights package
  • Private health insurance after 6 months
  • A full-time role with a dynamic and supportive team

We are looking for a skilled and experienced Technical Support Advisor to join our team. If you have a passion for technical support and a strong desire to work with customers, we encourage you to apply for this exciting opportunity.


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