Airline Service Representative

Há 6 dias


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

We are seeking a skilled Airline Service Representative to join our team at Blu Selection in Athens. As a customer-facing professional, you will be responsible for providing exceptional service to passengers via phone, email, and chat.

Responsibilities
  • Identify and resolve customer inquiries and requests in a timely and professional manner
  • Upload customer information into the clients' database to issue tickets or update records
  • Explain rules and procedures to passengers prior to boarding flights
  • Troubleshoot issues related to lost or damaged tickets
  • Support customers with applicable fees and taxes for each ticket
Requirements
  • A native level of Dutch and a good level of English
  • Up-to-date knowledge of social media trends
  • Politically fit and motivated individual
  • Excitement about intercultural communication and expatriate lifestyle
  • Valid Greek work permit required


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