Customer Service Representative for International Airline

Há 5 dias


Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

As a customer service representative with TN Portugal, you will have the opportunity to work with one of the world's leading airlines. We are seeking an Italian native or fluent individual with strong English communication skills to join our team in Lisbon, Portugal.

About the Role

The ideal candidate will be able to adapt easily to different scenarios and constant updates like aviation demands nowadays. You will be responsible for providing assistance to an international flying company that supports airlines all over the world.

  • Provide support through written and phone communication.
  • Meet and exceed service quality goals, compliance regulations, and productivity targets.
  • Create amazing experiences that people value and we are proud of.

To succeed in this role, you will need to have:

  • Native or proficient level of Italian (C2).
  • Advanced level of English (at least C1) both verbal and written.
  • Ability to adapt to a challenging software system.
  • Good communication skills and argumentation, creating empathy from the first moment.
  • Analytical and problem-solving skills with strong attention to detail.
  • Desire to learn and advance, being a curious investigator and problem solver.
About Us

TN Portugal is committed to providing memorable associate experiences. Here, you can improve your quality of life and grow your career.

We believe in fostering a culture of continuous learning and development, where our associates can grow and thrive. As a member of our team, you will have access to various development programs and opportunities for growth and advancement.



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