Global CRM Project Coordinator

Há 3 dias


Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro

About Nestl's Shared Services Business, we provide a wide range of services to support the company's global operations. Our team is multicultural and diverse, passionate about digital innovation and continuous process improvement.

Job Summary

The Global CRM Project Coordinator will be responsible for facilitating effective communication between business categories and operational teams, driving project progress, and capturing forecasts to support campaign planning.

Main Responsibilities
  1. Gather information from business categories and keep operational teams informed about scope of work, timings, volumes, and brand guidelines.
  2. Schedule and conduct engagement, onboarding, and training sessions with centralized category/brand teams and/or markets.
  3. Coordinate the operational roll-out/localization of global & local CRM projects to markets, liaising with internal & external partners and/or markets.
  4. Capture forecasts to CRM Services' internal and external partners.
  5. Drive the operational roll-out/localization of both global & local CRM projects to markets, liaising with internal & external partners and/or markets.
Requirements
  • Experience in project management with stakeholder management.
  • Knowledge of marketing and branding principles.
  • Experience in change management.
  • Knowledge of CRM tools and technology, Salesforce Marketing Cloud and/or Klaviyo as a plus.
What We Offer

We offer a dynamic and supportive work environment, competitive salary, and annual bonus according to performance. You will have opportunities for professional development, career progression, and international career possibilities. As part of Nestlé Sa, you will also enjoy flexible working hours, engagement and wellbeing activities, and access to e-learning courses and training programs.

Estimated Salary: €60,000 - €80,000 per year, depending on experience and qualifications.



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