Technical Support Specialist

2 semanas atrás


Braga, Braga, Portugal Financial Backoffice Assistant – (MF) Porto Ref:... Tempo inteiro

Are you looking for a challenging and rewarding career in customer service? We are seeking a Technical Support Specialist to join our team in Braga, Portugal. As a Technical Support Specialist, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving technical issues in a timely and professional manner.

Daily Responsibilities:

Respond to customer inquiries via phone, email, or chat;
Provide information regarding reported requests;
Be the face of our client to our customers and partners.

Requirements:

Experience in customer relations in a wide variety of situations;
Fluency in written and spoken French (mandatory);
Fluency in English (B1) is expected;
Strong people skills and customer focus;
Ability to prioritize tasks;
Organizational and problem-solving skills;
Availability to work on a rotating schedule from Monday to Sunday, from 7:00 am to 7:00 pm (8h per day);
Education to grade 12 or equivalent.

Benefits:

Paid professional training;
Employment contract;
Attractive salary;
Meal card bonus;
Performance bonus;
Fun and interesting initiatives within the company;
Job stability;
Dynamic and pleasant work environment;
Strong possibility of career development.

Location: Braga


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