Tech Support Expert
Há 2 dias
**Job Summary:**
We are seeking a skilled Tech Support Expert to join our team at SupportYourApp. As a key member of our support team, you will provide exceptional technical support to customers via various channels, build strong relationships, and stay up-to-date with the latest technology.
**About Us:
SupportYourApp is a leading provider of outsourced customer support services to tech companies worldwide. With over 13 years of experience and operations in 8 hubs globally, we offer a unique opportunity to work with a multicultural team and contribute to the growth of innovative tech solutions.
**Key Responsibilities:
* Provide timely and effective technical support to customers via phone, email, and chat*
* Build and maintain positive relationships with customers through active listening, empathy, and clear communication*
* Stay updated on the latest technologies and products to ensure expert knowledge*
* Collaborate with colleagues to achieve shared goals and objectives*
**Requirements:
* Excellent written and spoken English skills (C1 level)*
* Strong interest in golf*
* Ability to work independently and as part of a team*
* Personal laptop or computer with at least 8Gb of RAM and stable internet connection*
**Preferred Qualifications:
* Experience in customer support*
* Knowledge of golf rules and equipment*
* Familiarity with CRM systems*
**Benefits and Perks:
* Fixed schedule: Monday to Friday, 10 AM–6 PM, CET*
* Opportunity to work fully remotely*
* Inclusive international environment*
* Compensation in USD*
* Good bonuses for referring friends*
* Paid intensive training and probation*
* Work-life balance*
* Responsive management interested in your growth and long-lasting cooperation*
* Greenhouse conditions for self-development*
**Salary:** $50,000 - $60,000 per annum*
**Additional Information:** If you're passionate about providing exceptional customer support and working in a dynamic international environment, please send your CV highlighting your outstanding skills. Visit our website for more information.
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