Customer Service Representative
Há 4 dias
Company Overview
Slovak Customer Support & German Technical Support Opportunities in Athens, Greece
Headhunt International provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders.
Salary
We offer a competitive monthly salary of approximately €**2,500** + 2 extra salaries per year. Health care benefits and numerous other discounts.
Job Description
As a Customer Service Representative, you will be responsible for identifying customers' needs and delivering appropriate solutions, including sales. You will guide customers facing issues related to billing inquiries, handle transactions and provide resolution to inquiries in a timely manner. Assist customers to place an order and related issues. Answer customers' inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues. Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible. Turn every customer into a happy customer Exchange ideas and solutions with your colleagues
Required Skills and Qualifications
We are looking for a candidate who is fluent in Slovak, has excellent communication skills and sales experience with consumer products and services will be an asset. Technical research skills to troubleshoot customer problems. Advanced internet research skills. An empathetic soul with the communication skills that match. A positive and adventurous attitude. A sponge that is willing to soak up all the knowledge and experience we offer.
Benefits
We offer complete support to help you ease your relocation to Greece (flight tickets expenses, hotel accommodation, support with the house searching process - all at no cost to you). Full training by certified instructors. Professional growth & development opportunities. Special events as well as community & social responsibility initiatives. Free online Greek language courses. State of the art premises, providing a great working environment with relaxing break areas. Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.
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