Senior Quality Assurance Specialist

3 semanas atrás


Portugal Fabric Health Tempo inteiro
Job Description

Fabric Health, a pioneering health tech company, empowers healthcare providers to deliver exceptional care through its innovative care enablement system. The system offers three cutting-edge solutions: In-Person Care Suite, Virtual Care Suite, and Engagement Suite. By leveraging conversational AI and intelligent adaptive interviews, Fabric unifies virtual and in-person care across intake, triage, routing, and treatment while automating workflows for staff. Built by a team of physicians and clinical informaticists, Fabric protocols uphold excellence in care quality while offering omnichannel access for patients.

About the Role

We are seeking an experienced Quality Assurance Analyst who will make a significant impact on our Quality Assurance team, test our software, and support the product, engineering, and other teams. In this role, you'll be instrumental in shaping a product that is revolutionizing patient care.

Key Responsibilities:

  • Write, update, and/or review test cases, and other quality assurance-related technical data forms and quality documents.
  • Adhere to existing QA processes and best practices when testing Fabric products.
  • Perform investigations of non-conformances, customer complaints, and corrective actions.
  • Execute test cases under varying circumstances, based on the Test Cases Steps.
  • Document and evaluate test results.
  • Detect, log, and report program bugs and glitches.
  • Track defects and help troubleshoot errors.
  • Ensure the timely and effective follow-up of all identified or assigned quality issues.
  • Work with product development and engineering teams to ensure proper completion of required product documentation and translate them into test plans.
Requirements

To succeed in this role, you'll need:

  • Bachelor of Science in Engineering or Life Sciences or related field.
  • +2 years of experience with software QA tools and processes.
  • Experience with UI/Functional Testing.
  • Outstanding written and verbal communication skills.
  • A sense of ownership and pride in your performance and its impact on the company's success.
  • Critical thinking and problem-solving skills.
  • Team player.
  • Great interpersonal and communication skills.

Estimated Salary Range: $90,000 - $110,000 per annum, depending on location and experience.



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