Operations Strategy Specialist

Há 1 mês

Lisboa, Lisboa, Portugal Indie campers Tempo inteiro
About Indie Campers

Indie Campers is a leading campervan marketplace that aims to make road trips accessible to everyone. With a customer-centric approach and a strong focus on technology, we have developed a robust booking experience and offer high-quality road trips at affordable prices.

With over one million nights rented through our platform, we have welcomed more than 300,000 travelers from 169 countries. Our platform offers a wide range of road trip possibilities, including short-term RV rentals, long-term campervan subscriptions, and the option to buy one of our vehicles.

The Role

We are seeking an experienced Operations Strategy Specialist - Capacity Planning to join our central team. As a key member of our operations team, you will be responsible for designing and implementing strategies related to capacity planning, scheduling, resource allocation, demand planning, efficiency reporting, and controlling mechanisms.

You will work closely with our Operations Strategy Director and other central teams to develop and implement projects that drive operational results on availability and quality of the fleet, customer satisfaction, and operational efficiency.

Key Responsibilities
  • Design and implement capacity planning strategies and processes that drive excellence operations and continuously adjust our capacity to operational needs.
  • Develop and optimize complex models that create the basis for decision-making, such as the dimensioning model, scheduling model, among others.
  • Lead the design of operational processes, policies, and procedures that are executed at the regional and local levels, ensuring they meet the company's operational targets regarding efficiency.
  • Collaborate with Regional Teams: Work closely with regional directors and local teams to adapt and apply central strategies to specific regional contexts, ensuring successful implementation and execution.
Requirements
  • Holds a degree in Business Management, Engineering, Economics, or similar field.
  • 6-8 years of experience in a strategic consulting firm or a strategic role within the operations department of a company that manages physical assets or has a direct to final consumer business model.
  • Specialist knowledge: In-depth knowledge of capacity planning and scheduling models.
  • Passion for precision and data-driven decision-making.
  • Advanced Analytical Skills: Strong ability to analyze complex data, develop insights, and translate them into actionable strategies.
  • Communication and Leadership skills: Excellent verbal and written communication skills, with the ability to convey complex ideas clearly and effectively and influence decision-making at senior levels.
  • Proven experience in mentoring and developing junior team members.
  • Collaborative Leadership: Strong ability to collaborate across multiple teams and regions, with a focus on ensuring that central strategies are effectively implemented and adapted to local contexts.
  • Results-Oriented and ambitious: Highly organized, detail-oriented, and focused on delivering results that contribute to the company's operational success.
  • Fluency in English is required; additional languages are a plus.

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