Operations Strategy Specialist
Há 1 mês
At Indie Campers, we're on a mission to make road trips accessible to everyone. Our digital approach and customer-centric orientation have enabled us to develop a strong booking experience and high-quality road trips at affordable prices.
We've welcomed over 300,000 travelers from 169 countries, with over one million nights rented through our travel platform. Our comprehensive and expanding array of road trip possibilities includes short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.
We're growing our team and looking for a talented Operations Strategy Specialist to join our Lisbon HQ. As a key member of our Operations Strategy team, you'll be responsible for collecting, analyzing, and leveraging customer information and feedback to drive continuous improvement initiatives.
**Key Responsibilities:**
- Develop and implement strategies for collecting customer feedback and data through various channels.
- Analyze customer feedback to identify trends, pain points, and areas for improvement.
- Collaborate with cross-functional teams to develop and execute action plans based on customer insights.
- Monitor and evaluate the effectiveness of customer experience initiatives and make recommendations for adjustments as needed.
- Create and maintain a customer feedback database to track and manage customer information and feedback.
**Requirements:**
- Master's degree in Business Management, Engineering, or a related field.
- Minimum 3-5 years of experience in strategic consulting, customer experience, preferably within the transportation or rental industry.
- Strong analytical skills with the ability to interpret customer data and feedback.
- Proven experience in developing and implementing customer feedback strategies.
**What We Offer:**
- A dynamic and fast-paced work environment.
- The opportunity to work with a talented team of professionals.
- A competitive salary and benefits package.
**How to Apply:**
If you're a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].
-
Operations Strategy Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Indie campers Tempo inteiroOperations Strategy SpecialistIndie campers is seeking a highly skilled Operations Strategy Specialist to join our team. As a key member of our operations team, you will be responsible for developing and implementing strategies that drive operational excellence.Key Responsibilities:Lead the development of strategic plans to improve operational efficiency and...
-
Operations Strategy Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Indie Campers Tempo inteiroRole OverviewAs an Operations Strategy Specialist at Indie Campers, you will be responsible for collecting, analyzing, and leveraging customer information and feedback to drive continuous improvement initiatives. This role is crucial for enhancing our service quality and ensuring our customers have a seamless and positive experience. You will be joining our...
-
Operations Strategy Lead
Há 1 mês
Lisboa, Lisboa, Portugal Indie Campers Tempo inteiroOperations Strategy LeadIndie Campers is seeking an experienced Operations Strategy Lead to join our team. As a key member of our operations team, you will be responsible for developing and implementing strategies that drive excellence in global fleet operations.Key Responsibilities:Lead the development of strategic plans to improve operational efficiency...
-
Asset Strategy Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Indie Campers Tempo inteiroThe Asset Strategy Specialist RoleIndie Campers is seeking a highly skilled Asset Strategy Specialist to join our team. As an expert in fleet operations, you will play a crucial role in developing and implementing strategies that drive operational efficiency and compliance across our global fleet.Key ResponsibilitiesDevelop and implement strategies for...
-
Operations Strategy
4 semanas atrás
Lisboa, Lisboa, Portugal Indie Campers Tempo inteiroAbout UsIndie Campers, a leading campervan marketplace, is dedicated to making road trips accessible to everyone. Our digital approach and customer-centric orientation have enabled us to develop a strong booking experience and offer high-quality road trips at affordable prices. With over one million nights rented through our platform, we have welcomed more...
-
Operations Strategy Director
4 semanas atrás
Lisboa, Lisboa, Portugal Indie campers Tempo inteiroRole OverviewThe Operations Strategy Specialist will be an expert within a central team focused on developing strategies for a high-performance global operating model. This role involves designing strategies, coordinating and implementing projects, and monitoring the success of business results.Key ResponsibilitiesLead Advanced Strategic Development: Create...
-
Operations Strategy Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Indie campers Tempo inteiroAbout Indie CampersIndie Campers is a leading campervan marketplace that aims to make road trips accessible to everyone. With a customer-centric approach and a strong focus on technology, we have developed a robust booking experience and offer high-quality road trips at affordable prices.With over one million nights rented through our platform, we have...
-
Marketing Operations Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Infovista Tempo inteiroMarketing Operations SpecialistThe Marketing Operations Specialist plays a crucial role in driving the success of Infovista's global marketing strategy. This individual is responsible for overseeing the reporting, analysis, and insights that inform and optimize marketing efforts. Key responsibilities include tracking leads through digital platforms, ensuring...
-
Technical Strategy Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Devoteam Portugal Tempo inteiroJob Description: We seek a highly skilled Technical Strategy Specialist to lead the implementation and maintenance of distributed systems, including hardware, software, networks, and infrastructure.Key Responsibilities:Define the architecture and technical strategy for projects, ensuring alignment with business objectives.Plan, coordinate, and monitor the...
-
Global Operations Strategy Expert
3 semanas atrás
Lisboa, Lisboa, Portugal Indie campers Tempo inteiroJob Summary: We are seeking an experienced Operations and Strategy Innovation Manager to join our team at Indie Campers.About the Role: As an Operations and Strategy Innovation Manager, you will be responsible for designing and implementing operational strategies that drive excellence in global fleet operations.Key Responsibilities:Develop and refine...
-
Customer Support Strategy Senior Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Indie Campers Tempo inteiroRole: As an Indie Customer Support Strategy Senior Specialist, you will be responsible for driving strategic improvements in customer support operations by analyzing data to identify opportunities for growth and working closely with technical teams to implement and measure the impact of these initiatives.Key Responsibilities:Analyze customer support data to...
-
Operations Strategy Lead
Há 1 mês
Lisboa, Lisboa, Portugal Indie Campers Tempo inteiroTHE ROLEAs an Operations Strategy Lead at Indie Campers, you will be responsible for driving customer experience initiatives and leveraging customer feedback to enhance our service quality. This role is crucial for ensuring our customers have a seamless and positive experience.You will be joining our Operations Strategy team in Lisbon, reporting directly to...
-
Operations Strategy Director
Há 1 mês
Lisboa, Lisboa, Portugal Indie Campers Tempo inteiroThe RoleAs an Operations Strategy Director at Indie Campers, you will be the leading member of the central Operations Strategy team. Your role will involve leading the development and implementation of strategies that contribute to the design of a high-performance global operating model.Reporting directly to the Operations Executive, this role will require...
-
Strategy & Operations Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Glovo Tempo inteiroCulture and CommitmentGlovo is a rapidly growing company that revolutionizes the way people connect with their everyday needs. We are looking for a talented Strategy & Operations Manager to join our Retail team and contribute to our mission of giving everyone easy access to anything in their cities.As a Strategy & Operations Manager, you will be accountable...
-
Operations Strategy Director
Há 1 mês
Lisboa, Lisboa, Portugal Indie campers Tempo inteiroAbout Indie CampersWe're a leading campervan marketplace on a mission to make road trips accessible to everyone. Our digital approach and customer-centric focus have enabled us to develop a strong booking experience and offer high-quality road trips at affordable prices.With over one million nights rented through our platform, we've welcomed more than...
-
Operations Strategy and Planning Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Indie Campers Tempo inteiroThe RoleIndie Campers is seeking an experienced Operations Strategy Analyst to join our central team. As part of this team, you will be responsible for developing strategies related to the design of a high-performance global operating model and the implementation of processes, policies, and procedures that bring those strategies to life.You will be involved...
-
Customer Support Strategy Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Indie Campers Tempo inteiroIndie Campers is a leading campervan marketplace that aims to make road trips accessible to everyone. We're looking for a Customer Support Strategy Specialist to drive strategic improvements in our customer support operations.The ideal candidate will have a strong background in customer support strategy, operations management, or consultancy, with a proven...
-
Lisboa, Lisboa, Portugal Indie Campers Tempo inteiroTHE ROLEAs a Senior Customer Support Operations Specialist at Indie Campers, you will be responsible for driving strategic improvements in customer support operations by analyzing data, identifying improvement opportunities, and working closely with technical teams to implement and measure the impact of these initiatives. You will play a crucial role in...
-
Asset Strategy Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Indie Campers Tempo inteiroAbout the RoleWe are seeking a highly skilled Asset Strategy Specialist to join our team at Indie Campers. As an expert in fleet management, you will play a critical role in developing and implementing strategies to minimize downtime and optimize fleet operations.Key ResponsibilitiesDevelop and refine strategies to minimize downtime and improve fleet...
-
International Operations Management Specialist
1 semana atrás
Lisboa, Lisboa, Portugal Heineken International B.V. Tempo inteiroJob DescriptionWe are seeking an experienced International Operations Management Specialist to join our team in Vialonga.About the JobThis is a challenging role that requires strong leadership and operational management skills. As an International Operations Management Specialist, you will be responsible for managing operations areas at a national level,...