Medical Information Expert

1 dia atrás


Lisboa, Lisboa, Portugal Bespoke Recruitment Limited Tempo inteiro

Job Summary
We are seeking a highly skilled Medical Information Expert to join our team at Bespoke Recruitment Limited. This is an exciting opportunity for a professional with excellent language skills and a passion for providing accurate and reliable medical information to customers.

Company Overview

Our organization provides medical information services to healthcare professionals and patients. We are committed to delivering high-quality answers to unsolicited medical requests, ensuring a positive customer experience.

Key Responsibilities
  • Handling calls requesting product information from healthcare professionals and the general public.
  • Answering calls in a courteous, professional manner with predefined answers/resources.
  • Handling of queries from patients by providing balanced, accurate and non-promotional information.
  • Identification of queries containing either adverse events or product quality complaints and handling these in accordance with the appropriate standard operating procedures.
  • Accurate recording of all medical communication transactions into the medical information database.
Required Skills and Qualifications
  • Fluent in English and Italian/ Spanish/Portuguese.
  • Bachelor's degree, diploma, medical or pharmaceutical technical assistant or equivalent in health care, natural sciences, pharmacy, nutritional specialists or a related discipline.
  • Sound background to understand national healthcare systems and organizational hierarchies.
  • Excellent active listening skills with effective verbal skills to respond to customers in a rational and empathetic manner.
  • Excellent written skills to respond to customers' queries succinctly, accurately and objectively.
Benefits
  • Fixed-term contract for 12 months with views of renewal.
  • Contingency contract.
  • Salary: €30k-€33k DOE.
  • Full-time position based on a hybrid model with twice-a-week attendance in the office.


  • Lisboa, Lisboa, Portugal Bespoke Recruitment Limited Tempo inteiro

    Customer Excellence & Medical Information Danish and Norwegian-SpeakingLocation: Cork, IrelandFixed-term contract for 12 months with views of renewalContingency contractSalary: €45k-€48k DOEFull-time position based on a hybrid modelOrganisation Overview:The Medical Information (MI) organization combines scientific knowledge and communication expertise to...


  • Lisboa, Lisboa, Portugal Bespoke Recruitment Limited Tempo inteiro

    Customer Excellence & Medical Information Danish and Norwegian-SpeakingLocation: Cork, IrelandFixed-term contract for 12 months with views of renewalContingency contractSalary: €45k-€48k DOEFull-time position based on a hybrid modelOrganisation Overview:The Medical Information (MI) organization combines scientific knowledge and communication expertise to...


  • Lisboa, Lisboa, Portugal Bespoke Recruitment Limited Tempo inteiro

    Job SummaryWe are seeking a highly skilled and experienced Medical Information Specialist to join our team. As a key member of our medical information department, you will be responsible for providing accurate and timely medical information to healthcare professionals and the general public.Key ResponsibilitiesManage and respond to medical enquiries from...


  • Lisboa, Lisboa, Portugal Bespoke Recruitment Limited Tempo inteiro

    .Customer Excellence & Medical Information Danish and Norwegian-SpeakingLocation: Cork, IrelandFixed-term contract for 12 months with views of renewalContingency contractSalary: €45k-€48k DOEFull-time position based on a hybrid modelOrganisation Overview:The Medical Information (MI) organization combines scientific knowledge and communication expertise...


  • Lisboa, Lisboa, Portugal Bespoke Recruitment Limited Tempo inteiro

    At Bespoke Recruitment Limited, we are seeking a highly skilled Medical Information Specialist to join our team. This exciting opportunity involves working as part of a global support team providing medical information to healthcare professionals and the general public.This role is ideal for an individual with excellent communication skills, who can convey...


  • Lisboa, Lisboa, Portugal Bespoke Recruitment Limited Tempo inteiro

    Job SummaryWe are seeking a highly skilled Medical Information Specialist to join our team at Bespoke Recruitment Limited. As a key member of our organization, you will be responsible for providing accurate and reliable medical information to healthcare professionals and the general public.About the RoleProvide detailed responses to customer inquiries...


  • Lisboa, Lisboa, Portugal Bespoke Recruitment Limited Tempo inteiro

    Customer Excellence & Medical Information Danish and Norwegian-SpeakingLocation: Cork, IrelandFixed-term contract for 12 months with views of renewalContingency contractSalary: €45k-€48k DOEFull-time position based on a hybrid modelOrganisation Overview:The Medical Information (MI) organization combines scientific knowledge and communication expertise in...


  • Lisboa, Lisboa, Portugal Bespoke Recruitment Limited Tempo inteiro

    Company OverviewBespoke Recruitment Limited is a global leader in the medical information industry. Our organization combines scientific knowledge and communication expertise to deliver relevant medical communications that enhance patient care and advance the quality and transparency of our research.SalaryThis full-time position offers a competitive salary...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    Role SummaryThe Medical Scientific Liaison shall act as a scientific expert between Phiture and the medical community through the dissemination and education of scientific data and material.This role involves establishing long-term scientific/strategic relationships with key, influential physicians/scientists/stakeholders and with related major medical...


  • Lisboa, Lisboa, Portugal Bespoke Recruitment Limited Tempo inteiro

    Role OverviewThe Multilingual Medical Information Agent will be responsible for handling medical inquiries from diverse audiences. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.Key Responsibilities:Respond to medical inquiries in multiple languages, including English, Italian,...


  • Lisboa, Lisboa, Portugal Bespoke Recruitment Limited Tempo inteiro

    Job DescriptionWe are seeking a highly skilled Medical Information Liaison Specialist to join our team. As a key member of our organization, you will be responsible for handling medical inquiries from healthcare professionals and the general public.Responsibilities:Manage incoming medical inquiries via phone, email, or other channels.Provide accurate and...


  • Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    About Our TeamWe're a dynamic and mission-driven team at UpHill Health, passionate about revolutionizing healthcare through innovative technology. Our team is comprised of innovators who push boundaries, take ownership, and strive for excellence.We're seeking a Medical Information Visualizer to join our team, responsible for designing intuitive and visually...


  • Lisboa, Lisboa, Portugal Bespoke Recruitment Limited Tempo inteiro

    Role Overview:The position of Customer Excellence & Medical Solution Associate / Senior Associate supports the Medical Information Services in Europe by providing timely, professional, and quality responses to medical/pharmaceutical inquiries from customers (e.g. healthcare professionals, patients).This role aligns with customer experience standards while...


  • Lisboa, Lisboa, Portugal Beats Medical Tempo inteiro

    Unlock Your Potential with Beats MedicalWe are looking for a talented Regulatory & Quality Assurance Administrator to lead our ongoing certification, compliance, and reimbursement functions. This role involves collaboration with our product developers, research partners, clinicians, and commercial team to deliver high-quality standards for our Software as a...


  • Lisboa, Lisboa, Portugal Bespoke Recruitment Limited Tempo inteiro

    As a medical information specialist with Bespoke Recruitment Limited, you will play a vital role in providing accurate and timely responses to customers seeking medical information. This involves handling inquiries from healthcare professionals and the general public, as well as identifying and escalating queries that require additional attention.Your...


  • Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

    In partnership with our client, a leading company in the Pharmaceutical Industry, we are currently recruiting a Medical Science Liaison for Lisbon.responsabilidades chaveAct as a subject matter expert for pipeline products in preclinical and early-phase clinical stages and be acknowledged internally and externally as an expert;Identify potential high-impact...

  • Medical Affairs Expert

    1 dia atrás


    Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    Join Our Team:CSL Vifor, a leading company in iron deficiency and nephrology, invites applications for a Medical Affairs Expert position in Portugal. As a Medical Affairs Specialist, you will play a crucial role in establishing and maintaining medical relationships with KOLs, HCPs, and key accounts on behalf of Vifor Pharma Group.Key Duties:Develop and...


  • Lisboa, Lisboa, Portugal Bespoke Recruitment Limited Tempo inteiro

    Job Description:A medical information agent is required to provide accurate and non-promotional responses to customer inquiries. The ideal candidate will have fluency in English, Italian, Portuguese, and a strong background in healthcare.Key Responsibilities:1. Answering calls from healthcare professionals and the general public.2. Providing balanced,...


  • Lisboa, Lisboa, Portugal Bespoke Recruitment Limited Tempo inteiro

    .Medical Information Agent French/Spanish/ItalianLocation: Cork, Ireland – Relocation is mandatoryFixed-term contract for 12 months with views of renewalContingency contract; Salary: €30k-€33k DOEFull-time position based on a hybrid model with twice-a-week attendance in the officeOrganisation Overview:Medical information provides answers to unsolicited...


  • Lisboa, Lisboa, Portugal Bespoke Recruitment Limited Tempo inteiro

    As a multilingual medical information agent with Bespoke Recruitment Limited, you will play a vital role in providing accurate and timely responses to customers seeking medical information. This involves handling inquiries from healthcare professionals and the general public, as well as identifying and escalating queries that require additional...