Customer Service Representative
Há 1 mês
Customer Service Representative
At Blu Selection, we are looking for a talented Customer Service Representative to join our international team. In this role, you will be responsible for supporting clients' activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands.
Key Responsibilities:
- Answering incoming queries from customers
- Identifying issues and providing solutions
- Ensuring high level of customer satisfaction
- Recording data in the CRM system
- Providing ad-hoc support
- Being a team player and participating in the success of the team and project
Requirements:
- A native level of German and at least a B2 level of English
- Knowledge of the value and impact that a good customer experience can create
- A high school degree
- Being an attentive listener, comfortable and skillful at communicating with people
- Having a drive for excellence and professionalism
- Being a real team player and committed to your work
- Excitement about intercultural communication and the expatriate lifestyle
- Living in or willing to relocate to Portugal for an international career and life experience
- Having a valid Portuguese work permit (required)
What's in it for you?
- Type of contract: a long-term fixed term contract, renewable every year
- Working hours: full time (40h/week)
- Mon-Fri, availability to work between 7am-10pm, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule
- Salary conditions: 950-1050€ gross/month (including free accommodation, all bills included) or 1300-1500€ gross/month (excluding accommodation)
About Blu Selection:
- Located in Lisbon, we take care of you from your career development, language skills, accommodation and to your social integration
- A multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world
- A company that offers real career opportunities in different career paths
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