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Senior Creative Operations Manager

Há 1 mês


Lisboa, Lisboa, Portugal Careerarc Tempo inteiro

CareerArc Opportunity

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About the Role:

We are seeking a seasoned Senior Creative Operations Manager to join our dynamic Data & Services team. As a key member of our Marketing Services group, you will be responsible for overseeing the production of communications materials on time and within budget.

Key Responsibilities:

  • Collaborate with Creative Desk Project Managers and Production leads to ensure seamless development and delivery of campaigns for assigned customers.
  • Maintain rigorous adherence to resource management and project management platforms, such as monday.com, Salesforce, and Aprimo.
  • Develop and implement effective resource planning strategies to meet client and creative brief requirements, deadlines, and budgets.
  • Monitor current traffic processes and identify opportunities for improvement.
  • Manage campaign resources, update stakeholders on requirements and supply, and support Regional Creative Desk lead on business reporting.
  • BUILD STRONG RELATIONSHIPS WITH KEY DEPARTMENTS ACROSS D&S AND MASTERCARD BUSINESS, SUCH AS SOURCING, FINANCE, LEGAL, COMPLIANCE, AND THE BROADER ADVISORS CLIENT SERVICES TEAM.

About You:

We are looking for a results-driven professional with:

Proven experience in team leadership and workflow management.Strong project and account management skills.Experience with CRM platforms.Resourcing expertise with high-volume traffic projects.Adept at briefing creative teams and reporting into clients.Skilled at working under pressure.Bachelor degree qualified, with post-graduate qualifications in creative or digital marketing.Fluency in English required; local languages (Brazilian) Portuguese (mandatory), Spanish (preferred), any other language a plus.

Compensation:

$90,000 - $110,000 per year, depending on experience.

About CareerArc:

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company.

Security Responsibility:

All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: abide by Mastercard's security policies and practices, ensure the confidentiality and integrity of the information being accessed, report any suspected information security violation or breach, complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.