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Lifecycle Experience Manager
1 semana atrás
Key Responsibilities
- Developing the CRM Strategy: Contribute to the development and refinement of Sweatcoin's CRM strategy, focusing on increasing activation, engagement, and retention while preventing churn.
- Campaign Management: Plan, execute, and optimize one-off and recurring campaigns, including copywriting, design briefing, implementation, and performance reporting.
- Lifecycle Optimization: Map and improve the lifecycle journey, enhancing triggers, targeting, and content for different user segments.
- Automation & Workflows: Design and implement automated workflows and triggers to elevate the customer experience using a data-driven approach.
- Cross-functional Collaboration: Partner with data analysts to test, learn, and iterate on campaigns, and work with product managers to launch features that drive KPIs.
Benefits
- Remote-friendly & Flexible hours: Work from anywhere, with performance focused on results, not hours.
- Apple devices for work
- Health insurance coverage
- Unlimited time-off policy
