Financial Services Risk Assessment Specialist
Há 2 dias
At TTEC, we're committed to delivering exceptional customer experiences. As a Financial Services Risk Assessment Specialist, you'll play a crucial role in helping us achieve this goal.
About the Role
You'll be working remotely from Poland, providing Italian-English support to customers. Your primary responsibility will be to assess and resolve complex credit risk issues, ensuring timely payments, correct cash application, account reconciliation, and match-ups.
Responsibilities
- Monitor customer accounts, analyzing financial data and credit reports to evaluate creditworthiness.
- Research and respond to customer inquiries regarding credit holds, credit line availability, collection/past due issues, and account reconciliation.
- Analyze and define appropriate credit limits based on customers' payment history and creditworthiness.
Requirements
- 6 months of experience in customer service, back office administration, or collections.
- Bilingual in Italian and English.
- Strong analytical skills, responsiveness, and results orientation.
- Attention to detail and an exceptional work ethic.
What We Offer
We're proud to offer a competitive base wage of $45,000 per year, plus performance bonus opportunities. You'll also enjoy a supportive environment that encourages career growth and professional development.
Our Culture
At TTEC, we value diversity and inclusivity, creating a workplace where everyone feels valued and empowered to bring their unique perspectives. Our global team is guided by our company values and is dedicated to making a positive impact.
About Us
TTEC is a leading provider of customer experience technology and services, partnering with iconic brands to deliver exceptional customer experiences. With a commitment to diversity and inclusion, we strive to create a workplace where everyone can thrive.
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