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Help Desk Associate

1 semana atrás

Lisboa, Lisboa, Portugal Savior Artigos Texteis Lda Tempo inteiro

Savior Artigos Texteis Lda seeks a dedicated Help Desk Associate to provide top-notch customer service in a dynamic on-site environment. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and maintaining high levels of customer satisfaction.

We require an individual with strong communication skills, problem-solving abilities, and a passion for delivering exceptional customer experiences.

Responsibilities:

  • Respond to customer inquiries and resolve issues efficiently and professionally.
  • Collaborate with the team to meet and exceed performance targets.
  • Develop and maintain a deep understanding of our products and services.
  • Participate in ongoing training and development programs.

Qualifications:

  • Fluency in Spanish and English.
  • Proven experience in customer-facing roles.
  • Excellent problem-solving and analytical skills.
  • Ability to work in a fast-paced, team-oriented environment.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A supportive and inclusive work culture.