Help Desk Technician

Há 6 dias


Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

We are seeking a highly skilled Help Desk Technician to join our team at Netcompany-Intrasoft. As a Help Desk Technician, you will be the first point of contact for customers who require technical assistance with their devices or software.

The ideal candidate will have excellent communication and problem-solving skills, as well as a strong understanding of Windows environments and common desktop software.

Your key responsibilities will include:

  • Managing incidents and providing technical expertise to customers;
  • Diagnosing and resolving technical issues in a timely manner;
  • Communicating effectively with customers and colleagues;
  • Providing support coverage on weekends and holidays as needed;
  • Performing IMACD tasks at user locations.

In return, we offer a competitive compensation package, meal and commuting allowance, well-being activities, and continuous learning opportunities using Udemy for Business.

Our team is dedicated to delivering exceptional customer service, and we are looking for someone who shares our passion for excellence.


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