SAP Cloud Consultant
2 semanas atrás
**Job Summary**
We are seeking a highly skilled SAP Cloud for Customer (C4C) consultant to join our SAP Customer Experience (CX) team. As a consultant, you will lead the configuration and customization of SAP Cloud for Customer solutions to meet customer requirements.
**Key Responsibilities**
- Lead the configuration and customization of SAP Cloud for Customer solutions to meet customer requirements.
- Collaborate with cross-functional teams to deliver results on complex CX projects.
- Provide ongoing support and guidance to customers, ensuring smooth adoption and use of SAP Cloud for Customer solutions.
- Analyze customer feedback, system usage, and market trends to suggest enhancements that drive optimal performance and user experience.
- Develop and execute strategic CX projects, ensuring alignment with customer business goals and timelines.
- Proactively identify and implement improvements to processes and workflows, enhancing SAP Cloud for Customer system efficiency.
**Requirements**
- 2-5 years of experience working with SAP Cloud for Customer (C4C) or similar CRM/ERP solutions, with hands-on experience in system configuration and customization.
- Strong knowledge of cloud technologies, SAP CX solutions, and the latest industry trends.
- Excellent problem-solving skills, with a strategic mindset and a commitment to delivering innovative solutions.
- Strong communication and customer-facing skills, with the ability to explain complex concepts clearly to both technical and non-technical teams.
**About Us**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.
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