Senior Process Optimization Specialist

Há 7 horas


Porto, Porto, Portugal Fedex Tempo inteiro

Job Description

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We are seeking a highly skilled and experienced Senior Process Optimization Specialist to join our Planning & Engineering Team at FedEx. As a key member of the VISA team, you will play a crucial role in optimizing customs clearance processes and ensuring operational efficiency.

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Your Key Responsibilities:

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  • Apply your expertise in systems analysis and process engineering to identify opportunities for improvement and develop innovative solutions;">
  • Collaborate with cross-functional teams to drive continuous enhancement of the VISA system;">
  • Work closely with stakeholders, internal teams, and external vendors to ensure seamless project execution and alignment with business goals;">
  • Ensure day-to-day updates, maintenance, and validation of the VISA system are performed in response to customer requirements;">
  • Lead and participate in the design, development, and implementation of new or existing processes within the VISA platform;">
  • Coordinate complex, sensitive, or high-impact processes related to customs clearance and the VISA system;">
  • Perform audits and reviews of existing processes or documentation to ensure appropriate standards and rules are applied within VISA;">
  • Identify and investigate anomalies, issues, or variances in the VISA system;">
  • Develop and maintain knowledge of relevant FedEx principles, processes, tools, and best practices related to customs clearance and VISA operations;">
  • Initiate, analyze, and work on projects that deliver business solutions through improved processes;">
  • Validate and complete accurate and timely reporting, compiling data from all relevant sources to prepare comprehensive reports on VISA performance and compliance;">
  • Identify risks and opportunities within key processes in the VISA system;">
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Requirements:

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  • Bachelor's degree in Business, Engineering, or a related technical field;">
  • A minimum of 3-5 years of experience in planning and engineering, with a focus on clearance process optimization and business analysis;">
  • Strong analytical and problem-solving skills, with the ability to interpret and apply complex data to drive business decisions;">
  • Project management experience, with demonstrated skills in managing cross-functional teams;">
  • Familiarity with customs clearance procedures, customs regulations, and automated systems that support clearance operations;">
  • High degree of accuracy, precision, and confident decision making;">
  • Expertise in business process development, automation opportunities, and continuous improvement initiatives;">
  • Proficient in tools such as Excel, MS Project, Word, AutoCAD, and PowerPoint to support planning and analysis tasks;">
  • Excellent interpersonal, communication, and influencing skills;">
  • Results-oriented with a flexible, creative approach to problem-solving;">
  • Willingness to travel regionally to support operational needs and projects;">
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What We Offer:

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  • A competitive salary of $85,000 - $115,000 per year, depending on experience;">
  • A unique and challenging position in an innovative, international, and dynamic working environment;">
  • A package of non-wage benefits, including medical care, life insurance, and multisport benefits;">
  • Extensive learning resources to further develop your skills and knowledge;">
  • A hybrid working policy, where team members have the opportunity to combine the benefits of working in the office and some days working from home;">
  • Tuition assistance and employee assistance programs for you and your family;">
  • The opportunity to bring your ideas, individuality, and dreams to our global community;">
  • The chance to feel good about where you work and choose your career path with investment in your development;">
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About Us:

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FedEx is a leading logistics and transportation company that offers a wide range of services to businesses and individuals around the world. Our company culture values innovation, teamwork, and customer satisfaction, and we are committed to creating a positive and inclusive work environment for our employees.



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