Product Innovation Specialist

2 semanas atrás

Lisboa, Lisboa, Portugal Unbabel Tempo inteiro

Unbabel empowers enterprises to deliver seamless global support across various channels and languages.
The company's AI-driven language operations platform combines machine translation speed with the polish of native-speaking editors, enabling businesses to grow customer trust worldwide.

About Unbabel

Our language operations platform harmoniously blends advanced artificial intelligence with human editors, resulting in fast, efficient, high-quality translations that continually improve over time.

Unbabel seamlessly integrates into any channel, allowing agents to provide consistent multilingual support within their existing workflows.

This enables enterprises to expand into new markets and create seamless customer experiences globally.

Headquartered in San Francisco, California, Unbabel collaborates with leading customer support and marketing teams at renowned brands like Facebook, Microsoft, Booking.com, and Under Armour to facilitate effortless communication with customers worldwide.

Product Design at Unbabel

We believe language should not hinder relationships.

By combining human expertise and artificial intelligence, we enable businesses and their customers to understand each other, make informed decisions, and have richer experiences.

Product designers play a crucial role in this process by working across all stages of product development, from concept to prototype and production.

Our product teams are led by close collaboration between product managers, product designers, and engineering managers.

In this trio, the product designer ensures the solution is user-friendly and visually appealing.

Successful product designers contribute to the team with a balance of product thinking, interaction design, and visual design.

Product designers at Unbabel are individual contributors who push the quality of our output and create empathy for end-users.

The Opportunity

As a Product Designer, you'll play a pivotal role in defining, designing, and delivering solutions that align with Unbabel's mission and business objectives.

You'll have the autonomy to lead design initiatives while working collaboratively within cross-functional teams.

This role challenges you to deepen your skills in research, design systems, and data-informed decision-making while contributing to strategic discussions.

Responsibilities:

  • Lead design efforts on projects, owning end-to-end processes from discovery to implementation
  • Collaborate closely with product managers and engineering leads to conceptualize and deliver intuitive, scalable, and technically feasible designs
  • Build and maintain design artifacts such as user flows, wireframes, prototypes, and high-fidelity visuals
  • Contribute to and evolve Unbabel's design system, ensuring consistency across products
  • Use data to validate and iterate on designs, ensuring their impact is measurable and aligned with business goals
  • Advocate for design excellence and user empathy within cross-functional teams, contributing to a culture of feedback and continuous improvement
  • Participate in product strategy discussions, providing a user-centric perspective to shape decisions
  • Conduct visual and interaction QA to ensure designs are implemented with precision and consistency
Requirements

We're looking for a seasoned Product Designer with 3-5 years of experience, showcasing a portfolio that highlights your ability to solve real-world problems through design.

Key qualifications include:

  • Proficiency in design tools and a strong grasp of usability heuristics, accessibility guidelines, and design principles
  • Experience with design systems, including their creation, evolution, or integration into product workflows
  • Able to plan and execute user research and translate findings into actionable design decisions
  • Data-driven mindset with experience in defining and tracking success metrics for design initiatives
  • Excellent collaboration and communication skills, with the ability to work effectively across disciplines and advocate for design decisions
  • Proactive attitude, curiosity for learning, and comfort navigating ambiguity in a fast-paced, evolving environment
  • Proficiency in English (C1 level or higher)
What to Expect from Our Hiring Process?

Our hiring process consists of four stages:

  • Initial screening (30 minutes)
  • Case study presentation (1 hour)
  • Whiteboard challenge (90 minutes)
  • Final Interview (30 minutes)
Benefits

We offer a competitive salary at one of Europe's leading tech startups.

A stimulating startup environment committed to diversity and inclusion.

Health insurance.

Stock options.

Flexible working hours.

An individual budget to set up your workstation.

A budget for learning and development.

Other specific benefits depending on location.

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