Operations Excellence Director
Há 2 dias
We're on a mission to make every company go beyond the books. As the Head of Business Operations at Phiture, you'll play a critical role in helping us achieve this vision.
About the TeamYou'll be part of a dynamic and diverse team of over 850 individuals from 100+ nations, working together to shape the future of fintech operations. Our values – championing the customer, succeeding as a team, making it happen, and building to scale – guide everything we do.
Key Responsibilities- Lead and optimise production operations across the operational teams within Customer Support, KYC, Fraud Operations, Tech Support, and Transaction Surveillance teams, ensuring efficiency, scalability, and regulatory compliance.
- Develop and execute operational strategies that align with Phiture's business objectives, collaborating closely with senior leadership.
- Drive continuous improvement in tooling, processes, and data-driven decision-making to enhance operational performance and customer experience, whilst balancing regulatory requirements with operational effectiveness.
- Foster a culture of innovation and excellence across the Business Operations department, acting as a thought leader in operational strategy.
- Collaborate cross-functionally to streamline workflows and improve integration between operational teams and other departments.
- Mentor and develop high-performing teams, with a focus on nurturing leadership talent and building a resilient operations organisation.
- Implement and monitor key performance indicators (KPIs) to track operational efficiency, customer satisfaction, and team performance.
-
Operations Excellence Director
Há 7 dias
Lisboa, Lisboa, Portugal Emma Sleep Gmbh Tempo inteiroPursue a fulfilling career as an Operations Excellence Director at Emma Sleep GmbH's Offline (B2B) Operations EU team. As a key member of this dynamic team, you will be instrumental in driving organizational transformation and elevating supply chain processes.About Emma Sleep GmbHWe are a pioneering company that pushes boundaries to transform the world of...
-
Healthcare Operations Director
Há 7 dias
Lisboa, Lisboa, Portugal GrabJobs Tempo inteiroHealthcare Operations Director - RadiologyWe are seeking a highly experienced and skilled leader to join our Radiology team as our new Healthcare Operations Director. In this critical role, you will lead our Radiology operations, driving strategy and growth while ensuring exceptional patient care.Your key responsibilities will include:Developing and...
-
Director of Operational Excellence
1 dia atrás
Lisboa, Lisboa, Portugal Code For All Tempo inteiroWe're seeking a Director of Operational Excellence to spearhead key initiatives in our operations. In this role, you'll collaborate closely with our teams to drive seamless candidate placement and client satisfaction.About Code For All Group:We're a leading EdTech consortium that unites three innovative companies: codeforall.com, ubbu.io, and bool.pt. As a...
-
Director of Presentation Excellence
Há 4 dias
Lisboa, Lisboa, Portugal Mercer Tempo inteiroYour RoleYou will combine hands-on design excellence with team leadership, personally crafting sophisticated presentations for high-profile global projects while managing and mentoring a team of presentation designers.You'll work closely with Art Directors and Design Directors to translate complex narratives into compelling visual stories, ensuring...
-
Director of Operational Excellence
Há 4 dias
Lisboa, Lisboa, Portugal Iqvia Tempo inteiroOverviewWe are seeking an experienced Associate Director, Operations and Data Analysis to join our team at IQVIA. As a key member of our operations team, you will play a critical role in driving operational excellence and contributing to the growth of our business.Job DescriptionThe Associate Director, Operations and Data Analysis will be responsible for...
-
Service Development Director, Enterprise Service Excellence
2 semanas atrás
Lisboa, Lisboa, Portugal Boston Consulting Group Tempo inteiroJob Title: Director, Enterprise Services Excellence We are seeking a seasoned professional to join our Global Services team as a Director, Enterprise Services Excellence.This role will play a critical part in elevating the analytics capabilities of our global functions, designing a unified approach to global operations business intelligence.Your primary...
-
Operations Director
Há 2 dias
Lisboa, Lisboa, Portugal Grabjobs Tempo inteiro**Company Overview**We are seeking a highly skilled Operations Director to join our team. As a key member of our organization, you will play a crucial role in shaping the future of our business.
-
Service Excellence Manager
Há 3 dias
Lisboa, Lisboa, Portugal AXA Group Operations Tempo inteiroAbout the Job:The AXA Group Operations is seeking a talented Service Excellence Manager to drive quality of service excellence across its global operations. As a key member of the Global Process Operations unit, you will be responsible for managing quality of service, monitoring and analyzing QoS metrics, and implementing best practices to enhance service...
-
Director of Operations Excellence
Há 6 dias
Lisboa, Lisboa, Portugal Michael Page Portugal Tempo inteiroCompany OverviewMichael Page Portugal is a leading recruitment agency, offering expert services to companies and candidates alike. Our mission is to deliver exceptional results through our dedicated team of professionals.Job DescriptionWe are seeking a Senior Operations Manager to join our team in Lisbon. The successful candidate will oversee and optimize...
-
Financial Operations Director
Há 2 dias
Lisboa, Lisboa, Portugal Scandinavian Tobacco Group Tempo inteiroAbout the Role: We are seeking an experienced Financial Operations Director to lead our Reporting and Analytics operations. As a key member of our team, you will oversee financial forecasting, management reporting, and team leadership.
-
Operations Director
Há 7 dias
Lisboa, Lisboa, Portugal CTR Tempo inteiro**Job Summary:**We are seeking an experienced Operations Director to join our team. The successful candidate will be responsible for leading our operations, including supply chain management, logistics, and warehousing.The ideal candidate will have a proven track record in driving cost efficiency, improving operational agility, and enhancing supply chain...
-
Operations Director
Há 2 dias
Lisboa, Lisboa, Portugal GrabJobs Tempo inteiroJob Description:We are seeking a highly motivated and organized Operations Director to join our team in Coimbra. You will play a crucial role in ensuring the smooth and efficient functioning of our laboratory and operations teams.Key Responsibilities:Team Leadership:Oversee and manage the Lab Team and Operations Team, ensuring alignment with R&D...
-
Operations Excellence Lead
Há 2 dias
Lisboa, Lisboa, Portugal Phiture Tempo inteiroAbout the RoleWe are looking for an Operations Excellence Lead who can help us improve our internal processes and systems. As an Operations Excellence Lead, you will work cross-functionally with various teams to create and implement efficient processes that drive business growth.You will be responsible for identifying areas of improvement and developing...
-
Operations Excellence Consultant
Há 4 dias
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroLisbon, Portugal - Are you looking for a challenging role that allows you to use your analytical and problem-solving skills? We are seeking an Operations Excellence Consultant to join our team in Lisbon, working closely with our clients to improve their operations and increase efficiency.As an Operations Excellence Consultant, you will have the opportunity...
-
Industrial Operations Director
Há 3 dias
Lisboa, Lisboa, Portugal Axis Communications Tempo inteiroIndustrial Operations DirectorAxis Communications is seeking an experienced Industrial Operations Director to lead our production operations and drive business growth. As a key member of our leadership team, you will be responsible for developing and implementing strategies to improve productivity, efficiency, and quality, while ensuring compliance with...
-
IT Director of Operational Excellence
Há 5 dias
Lisboa, Lisboa, Portugal INTELCIA Tempo inteiroAbout the Role:The IT Director of Operational Excellence is responsible for overseeing the overall IT strategy and direction, ensuring that IT operations are aligned with the company's goals and objectives. This includes managing and optimizing IT infrastructure, systems, and processes to ensure efficient and effective delivery of IT services. The ideal...
-
Operations Director
Há 6 dias
Lisboa, Lisboa, Portugal Axis Communications Tempo inteiroAbout UsAliaxis is a world leader in solutions, providing safe and sustainable products for global water challenges and accelerating the transition to clean energy.We build healthier and more sustainable cities, with smarter and more efficient agriculture and infrastructure, improving the quality of life around the world.Educated professionals like you are...
-
Hotel Operations Director
Há 3 dias
Lisboa, Lisboa, Portugal Standard International Management, LLC. Tempo inteiroCompany OverviewThe Standard International Management, LLC. is a forward-thinking hospitality company that embodies the essence of innovative design and exceptional guest experiences.We are seeking a seasoned Hotel Operations Director to lead our upcoming property in Lisbon, Portugal.
-
Hotel Operations Director
Há 3 dias
Lisboa, Lisboa, Portugal Descompagnons Trabalho Temporário Lda Tempo inteiroDescompagnons Trabalho Temporário Lda is seeking a skilled Hotel Operations Director to oversee the entire hotel department and lead a team of management staff. The ideal candidate will have a strong background in hotel management, excellent leadership skills, and the ability to foster a positive work environment.The Hotel Operations Director will be...
-
Financial Operations Director
Há 3 dias
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroRole DescriptionWe are seeking a talented Financial Operations Director to join our team in TN Portugal. As a key member of our Business Consulting group, you will work closely with clients to transform their finance and operations functions.Your key responsibilities will include:Establishing and maintaining strong relationships with clients and...