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Customer Support Representative

1 semana atrás

Porto, Porto, Portugal Blu Selection Tempo inteiro

At Blu Selection, we are seeking a Customer Support Representative to join our team in Greece. As a Dutch language expert, you will play a vital role in providing exceptional customer service and support to our clients via phone, email, or chat.

Key Responsibilities:

  • Handle customer inquiries with professionalism and empathy
  • Provide effective troubleshooting and solutions to customer issues
  • Share knowledge of products and services to assist customers effectively
  • Keep customers updated on the progress of their cases and follow through to resolution
  • Collaborate with the team to enhance service delivery and customer satisfaction

Requirements:

  • Fluency in Dutch and proficiency in English
  • Excellent customer service and communication abilities
  • Capability to address and resolve issues promptly
  • Customer service experience is advantageous but not required
  • Proactive attitude and genuine enthusiasm for assisting others

What We Offer:

  • Full-time schedule: 39 hours weekly, Monday to Friday (9:00 AM – 6:00 PM)
  • Attractive salary: Competitive pay that values your skills
  • Remote work setup: Work from anywhere in Greece
  • Incentive rewards: Earn bonuses for successful referrals
  • Training and support: Comprehensive paid training to equip you for success
  • Career progression: Opportunities to grow within the company