Project Manager, Imaging Lead
2 semanas atrás
ICON plc is a world-leading healthcare intelligence and clinical research organization. Our mission is to advance and improve patients' lives by driving innovation and excellence in clinical development.
We foster an inclusive environment where diverse teams come together to become better partners to our customers and help us shape the future of clinical development.
About the RoleThe Project Manager will act as the main point of contact for customers on all assigned projects and lead a portfolio of clinical trials within ICON Medical Imaging and Cardiac Safety Solutions team.
This position involves managing routine teleconferences, reporting deliverables, developing project timelines, and ensuring adherence to these timelines.
The successful candidate will provide customer support throughout the life cycle of a project for all study-related activities within a clinical trial, coordinate cross-functional activities of internal resources, and ensure quality and on-time project deliverables are met.
Maintaining proper project documentation and ensuring compliance with SOPs and regulatory requirements for clinical trials are also key responsibilities of this role.
The Project Manager will be responsible for revenue forecasting, tracking, and submittal, as well as updating budgets and contracts as necessary.
Key Responsibilities- Apply project management principles, concepts, and techniques for effective project management, including quality assurance and customer satisfaction.
- Maintain a positive, results-oriented work environment by building partnerships, modeling teamwork, and communicating in an open, balanced, and objective manner.
- Act as the primary contact and study lead with the customer from startup through close-out of a project with minimal supervision and oversight.
- Develop and implement project plans and timelines via internal and external kick-off meetings and ensure agreement by parties involved with minimal supervision.
- Develop presentations for Investigator Meetings and customer-facing meetings and travel independently to present at these meetings when required.
- Escalate issues to management as appropriate.
- Complete revenue forecasting and invoicing per process on-time and accurately.
- Coordinate cross-functional teams to ensure efficient processing of project requirements with minimal support.
- Conduct routine customer teleconferences and generate and maintain accurate records and meeting minutes and agendas in accordance with regulatory guidelines.
- Update budgets and contracts and gain management approvals for Change Requests.
- Generate and maintain Patient and Site Tracking Reports via MS Excel and study databases and provide updates to customers on a regular basis.
- Coordinate with internal teams to query sites to submit incoming data and resolve data issues.
- Travel with Business Development for customer meetings, as requested.
- Present internally and externally on project portfolio.
- Identify potential risks to projects and implement processes and tactics to proactively mitigate.
- Compliance with internal SOPs and WIs.
- Participate in developing and updating internal documents and guides (e.g., training materials, SOPs, etc.).
- Participate, as requested by Regulatory Affairs, in customer audits.
- Provide oversight of Site Management and Reader Management activities for assigned projects.
- Meet or exceed internal Project Management metrics.
A minimum bachelor's degree in Life Sciences or similar is required, along with a relevant work experience of at least three years in a customer-focused role.
Desired experience includes working in a project management role within the clinical trial industry for at least one year, preferably with imaging or cardiac experience.
Advanced English fluency is essential for business communication, and previous work history in English as the primary language is required.
Why Choose ICON?We offer a range of benefits to suit your needs, including various annual leave entitlements, health insurance offerings, competitive retirement planning, and flexible country-specific optional benefits.
We're committed to providing a workplace free of discrimination and harassment, and we welcome applications from qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
If you need any reasonable accommodations during the application process, please let us know.
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