Lisbon Health Account Professional Opportunity

Há 3 dias


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro
Health Account Manager Role Overview

We are seeking a highly skilled and motivated Health Account Manager to join our team in Lisbon. As a key member of our cross-border support team, you will play a critical role in providing exceptional customer service and support to clients in the healthcare sector.

Your primary responsibilities will include:

  • Providing top-tier support across phone, live chat, email, and social media for health-related accounts
  • Resolving issues related to account setup, verification, finances, and technical challenges in the healthcare sector
  • Acting as a trusted advisor, offering solutions and insights for effective healthcare management
  • Addressing client inquiries, concerns, and feedback promptly, ensuring satisfaction
  • Fostering strong, open relationships with clients through clear communication
  • Maintaining high service standards while adhering to company policies
  • Providing feedback to enhance internal processes and improve service quality
Requirements and Qualifications

To be successful in this role, you will need to possess:

  • Fluent proficiency in French (C2 level)
  • Fluent proficiency in English (C1 level)
  • EU Citizenship or Portuguese Residency Card
  • Minimum 1 year of experience in customer support or account management
  • Strong leadership, analytical, and communication skills
  • Eagerness to learn and grow in the health sector
Benefits and Compensation

We offer a competitive salary, performance-based bonuses, meal allowances, comprehensive health and life insurance, and the opportunity to work in a dynamic, collaborative environment. Our estimated annual salary for this role is €45,000 - €60,000, depending on experience.



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