Customer Service Expert
Há 5 dias
We are TN Portugal, a leading company in the travel industry.
We are seeking a highly skilled Customer Service Expert - Italian Market to join our team in Lisbon, Portugal.
As an Italian-speaking representative, you will be responsible for delivering exceptional customer service and creating memorable travel experiences.
- Key Responsibilities:
- Tailored Communication: Engage with customers in both Italian and English, delivering personalized and effective communication to address their travel needs.
- Sales Conversion: Utilize strategic sales techniques to convert customer inquiries into confirmed bookings.
- Timely Assistance: Ensure prompt and accurate information delivery to enhance the customer's travel experience.
- Collaboration: Work closely with partners and team members to ensure productive interactions and a high-quality customer experience.
We offer a comprehensive benefits package, including:
- Health Insurance: Coverage begins on the first day of employment.
- Apartment Benefit: Tax-free benefit-in-kind of €200 if accommodation is provided by the company.
- Training Allowance: Includes a weekly allowance of €92.80 and a daily gross allowance of €18.56 for training.
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